MULTIMEDIA CONSULTANT I

Carilion Clinic; Roanoke, Northern (VA, KY); Hybrid; USD 33,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Pension Plan

Paid Time Off

Onsite fitness facilities

Health app access

Childcare discounts

Continued education

Job summary

Carilion Clinic is seeking an Audiovisual Systems Specialist I to support audio, video, and telemedicine for education, research, and patient care. You will design and program control systems, manage conference room tech, and coordinate multimedia projects with limited supervision.

The role requires an associate degree or 2 years of related experience, plus certifications or equivalent. You will work on demanding projects while ensuring compliance with HIPAA and branding standards.

Qualifications

• Associate degree in a media-related field or 2 years of experience may be considered in lieu of degree.
• Minimum of 2 years of experience in a related field required.
• 1 of the following certifications required: Extron AV Associate Certification, Crestron Certified Programmer, Vidyo Technical Certification, CompTIA A+, CompTIA Network+, or CCNA.
• Demonstrated project management, consultative, analytical thinking, and interpersonal skills required. Working knowledge of Microsoft Word, PowerPoint, and Excel required.

Responsibilities

• Provide audio, video, and telemedicine support for education, research, and patient care needs.
• Develop, coordinate, and implement multimedia projects with limited supervision.
• Design and program control systems, conference room tech, and room automation.
• Coordinate with stakeholders to determine audiovisual infrastructure requirements for conference rooms and telemedicine solutions.
• Assist with meetings and events requiring audiovisual capabilities and use of control systems.

Skills

Project management

Consultative skills

Analytical thinking

Interpersonal skills

Microsoft Word

PowerPoint

Excel

Photography

Video production

Creativity

Resourcefulness

Education

Associate degree in media field

Tools

Extron AV Associate Certification

Crestron Certified Programmer

Vidyo Technical Certification

CompTIA A+

CompTIA Network+

Cisco CCNA

AMX control systems

Job description

Employment Status: Full time Shift: Any Day, Any Shift (United States of America) Facility: 1906 Belleview Ave SE - Roanoke Requisition Number: R161926

Audiovisual Systems Specialist I (AV Integration & Conferencing) (Open)

How You’ll Help Transform Healthcare:

The Audiovisual Systems Specialist I provides audio, video, and telemedicine support for the educational, research, and patient care needs of Carilion Clinic. Ensures timely service for all levels of employees by developing, coordinating, and implementing projects through expertise in multimedia and project management. Designs and programs control systems, conference room technology, and room automation. Audiovisual Systems Specialist I Anticipates service area needs and proactively presents innovative audiovisual solutions to management and stakeholders. Develops, coordinates, and implements multimedia projects from initiation through completion with limited supervision, including project timelines, communication materials, presentations, photography, videos, and workshops. Provides recommendations regarding the design and development of system program controls supporting video, audio, and satellite teleconferencing presentations. Evaluates and reviews video conferencing equipment, endpoints, contracts, and purchases related to telemedicine and audiovisual technologies. Maintains professional affiliations and participates in professional activities to remain current with developments in audiovisual codecs, software, and transmission protocols including SIP and H323. Maintains audiovisual equipment including software versions, firmware, upgrades, and new installations with limited supervision. Applies and educates others regarding copyright laws and HIPAA regulations related to audiovisual materials. Consistently complies with corporate branding, graphic standards, and organizational policies and procedures. Coordinates with client staff to determine audiovisual infrastructure requirements for conference rooms, telemedicine solutions, and audiovisual system designs. Assists with company meetings and functions requiring audiovisual infrastructure including conferencing, webcasting, projection systems, and AMX, Crestron, and Extron control systems. Responds to end-user requests through the Customer Help Desk ticketing system.

What We Require:

Education: Associate degree in a media-related field or 2 years of experience may be considered in lieu of degree.

Experience: Minimum of 2 years of experience in a related field required.

Licensure, Certification, and/or Registration: 1 of the following certifications required: Extron AV Associate Certification, Crestron Certified Programmer, Vidyo Technical Certification, CompTIA A+, CompTIA Network+, or Cisco Certified Network Associate (CCNA).

Other Minimum Qualifications: Demonstrated project management, consultative, analytical thinking, and interpersonal skills required. Working knowledge of Microsoft Word, PowerPoint, and Excel required. Demonstrated photography, video production, creativity, resourcefulness, and the ability to manage multiple projects while meeting deadlines and adapting to changing priorities required.

This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.

Compensation Range: $23.97 - $35.96 Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-being at Carilion Clinic

Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training

In our workplace, we're devoted to the success of our employees. No matter where you are in your career, we will help you continue to learn, grow, and share your knowledge with others. Join an organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, fully dedicated, and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, and multi-specialty physician practices spanning southwestern Virginia. Join us and begin your career in a place where every day is a new adventure of creating the future of health care.