Multiline Insurance & Community Care Specialist

Amykaplaninsurance; Springtown (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Amy Kaplan - State Farm Agent in Springtown, TX seeks a Multiline Representative who remains calm when life goes sideways, genuinely cares about the community, and builds trusted relationships quickly. You will listen first, then guide customers to clear options that fit their needs.

Responsibilities include talking with customers to understand needs, developing relationships across product lines, supporting daily office tasks, helping with marketing, and keeping accurate records to ensure a

Qualifications

• Clear written and verbal communication skills.
• Strong community-minded attitude.
• Ability to build relationships quickly.
• Excellent listening and guidance skills.
• Organized with attention to detail.
• Experience in customer service or insurance is a plus.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Community focus

Relationship building

Active listening

Organizational skills

Customer service

Job description

Amy Kaplan - State Farm Agent in Springtown, TX seeks a Multiline Representative who remains calm when life goes sideways, genuinely cares about the community, and builds trusted relationships quickly. You will listen first, then guide customers to clear options that fit their needs.

Responsibilities include talking with customers to understand needs, developing relationships across product lines, supporting daily office tasks, helping with marketing, and keeping accurate records to ensure a