Multiline Insurance Advocate & Community Connector

State Farm; Keene (NH); On-site; USD 25,000 - 34,000; Full time

Job summary

Greg Carlson Insurance Agency, Inc. is seeking a friendly Multiline Representative to join our community-focused team in Keene, NH. You’ll listen first, guide customers, and help them understand product options across multiple lines while building lasting relationships.

Ideal candidates have strong communication, organizational skills, and thrive in a fast-paced environment. Prior customer service or insurance experience is preferred, and willingness to obtain state licenses if needed.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Customer service

Communication

Relationship building

Attention to detail

Teamwork

Education

High school diploma preferred

Job description

Greg Carlson Insurance Agency, Inc. is seeking a friendly Multiline Representative to join our community-focused team in Keene, NH. You’ll listen first, guide customers, and help them understand product options across multiple lines while building lasting relationships.

Ideal candidates have strong communication, organizational skills, and thrive in a fast-paced environment. Prior customer service or insurance experience is preferred, and willingness to obtain state licenses if needed.