Multiline Insurance Advisor & Community Advocate

State Farm; Oxmoor (AL); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Bonus

Competitive salary

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Tameka P. Holmes, State Farm in Birmingham, AL, is seeking a Multiline Representative to assist customers, build relationships across product lines, and support the office’s daily operations.

You will help clients understand their insurance options, guide conversations, and promote awareness within the community. The role emphasizes service excellence, teamwork, and community involvement.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Customer service

Fast-paced environment

Job description

Tameka P. Holmes, State Farm in Birmingham, AL, is seeking a Multiline Representative to assist customers, build relationships across product lines, and support the office’s daily operations.

You will help clients understand their insurance options, guide conversations, and promote awareness within the community. The role emphasizes service excellence, teamwork, and community involvement.