Multifunctional Attendant

Australian National University; Mayfield (KY); On-site; USD 30,000 - 50,000; Part time

Job summary

Join a vibrant team dedicated to promoting health and fitness in a supportive environment. As a Multifunctional Attendant, you will play a crucial role in managing front desk operations, ensuring a welcoming atmosphere for members. Your responsibilities will include processing payments, maintaining clean facilities, and building rapport with gym-goers. This role offers an exciting opportunity to contribute to a community-focused organization that values diversity and employee well-being. Enjoy perks like flexible work options, paid parental leave, and a free gym membership, making this position both rewarding and fulfilling.

Benefits

Paid parental leave

Flexible work options

First Nations Cultural Leave

Above-award wages

Paid traineeships

Free gym membership

Discounted accommodation rates

15% Discount at Reflections Holiday Parks

Discounted health insurance

Free annual flu vaccinations

Qualifications

• Experience in a reception/admin environment is highly regarded.
• Must maintain a Child Safe environment at all times.

Responsibilities

• Assist with management of front desk in a professional manner.
• Build relationships with health club members.
• Maintain safe and clean facilities at all times.

Skills

Customer Service

Basic Computer Skills (Word, Excel)

First Aid Certification

CPR Certification

Working with Children Check (WWCC)

Education

Certificate III in Fitness

Job description

Mayfield (Awabakal Country), NSW, Australia

Our Balance team embraces the fitness and wellness lifestyle with enthusiasm. This role is responsible for assisting with the management of front of house reception, inbound sales, and monitoring the gym floor across Mayfield, New Lambton, and Cardiff sites of Balance Health Clubs. We are currently seeking a casual Multifunctional Attendant to join our team. Duties include but are not limited to:

1. Assist with the management of a busy front desk in a professional and energetic manner
2. Undertake opening and closing procedures
3. Process payments and balance the till
4. Conduct end-of-month stock-take
5. Build and maintain relationships with health club members
6. Maintain safe and clean facilities at all times, including regular cleaning of gym and equipment
7. Monitor and report equipment faults for repair

As part of The Wests Group recruitment and assessment process, all candidates progressing to the next stage will be required to complete relevant due diligence and probity checks specific to the role. This includes, but is not limited to, a Criminal History Check, reference checks, and right to work verification via our company portal. All associated checks and costs will be facilitated by The Wests Group.

Certifications required: First Aid, CPR, & WWCC

Candidates with a Certificate III in Fitness or those working towards completing one can choose to upskill with Balance to teach Group Fitness classes, including Pilates, cycle, and aqua aerobics.

The Wests Group is a Child Safe organisation committed to providing a safe and supportive environment for all children and young people. We have strong recruitment procedures to ensure the safest and most suitable people work with us and require all applicants to undergo an extensive screening process prior to appointment. This process includes, but is not limited to, comprehensive reference checks, identity verification, Working with Children's checks, and/or national criminal history checks. For further information on how to apply, please refer to the Child Safe Standards attachment or the Office of the Children's Guardian website.

About you

You will be member-focused, with a passion for health and fitness. You will easily build rapport with members and enjoy helping them achieve their fitness goals. Your strengths will include providing exceptional customer service and maintaining a clean and safe environment for our guests. Previous experience in a reception/admin environment, with basic computer skills in Word and Excel, will be highly regarded. You will also strive to maintain a Child Safe environment at all times.

About us

Balance is owned by The Wests Group Australia, a Newcastle-based, not-for-profit, membership organization that offers exceptional entertainment, accommodation, and dining venues across five clubs and three hotels. Balance prides itself on exceptional service and state-of-the-art health facilities. The Wests Group Australia is a major employer in the Newcastle, Port Stephens, and Lake Macquarie regions, employing nearly 1,000 people. Wests operates a multi-site portfolio of entertainment and hospitality venues, including registered clubs, hotels, conference and fitness facilities, as well as the Newcastle Knights. We are a proud regional success story.

Being an employee of Balance provides access to the following perks and benefits:

1. Paid parental leave, including 12 months of maintained superannuation
2. Flexible work options
3. First Nations Cultural Leave
4. Above-award wages, paid overtime, and penalty rates for weekends and public holidays
5. Paid traineeships and leadership development courses
6. Free gym membership for all Balance Collective staff (access to all clubs, Mayfield aquatics, group fitness, and unlimited creche)
7. Discounted accommodation rates at The Executive, The Gateway, and The Anchorage Hotel & Spa
8. 15% Discount at Reflections Holiday Parks
9. Discounted nib Health Insurance
10. 24/7 Employee Assistance Program
11. Free annual flu vaccinations

We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation, and education are valued to reflect the diversity of the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.