Multifunction Services Intermediate Supervisor

University Of Michigan; Ann Arbor (MI); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a leading healthcare institution as a Multifunction Services Supervisor, where you will play a crucial role in maintaining aseptic environments and ensuring high standards of service. This position offers the opportunity to lead and mentor a dedicated team while ensuring compliance with safety and regulatory requirements. With a focus on excellence in patient care and community service, you will contribute to a mission-driven organization that values innovation and teamwork. If you are passionate about healthcare and leadership, this role is a perfect fit for you.

Benefits

Excellent medical, dental and vision coverage

2:1 Match on retirement savings

Qualifications

• 1+ years supervisory experience in a relevant field.
• Ability to work with cleaning chemicals and equipment.
• Excellent written and oral communication skills.

Responsibilities

• Supervise employees while maintaining a clean, safe environment.
• Ensure accurate payroll processing and staff productivity.
• Participate in recruitment and staff selection.

Skills

Team Building

Conflict Resolution

Communication

Customer Service

Problem-Solving

Attention to Detail

Organization

Education

High School Graduate or GED

Associate's Degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

At Michigan Medicine, our Multifunction Services Supervisors are functioning members of our health care team. You will establish and maintain aseptic environmental conditions for large areas within the Medical Center. Environmental Services is responsible for following all infection prevention and control, OSHA, CMS, and Joint Commission (Environment of Care) standards, while responding constructively and professionally to service requests from patients, visitors, and staff.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Responsibilities*

• Supervise employees while maintaining a clean, safe, aseptic environment in assigned areas
• Ensure that payroll is processed accurately and in a timely manner by entering time, monitoring timesheets, and approving time for staff
• Drive staff productivity to meet target turnaround times and appraise employee efficiency
• Participate in recruitment and staff selection process
• Provide ongoing training and support to staff
• Assign work areas and/or project duties
• Collaborate with peers throughout Michigan Medicine to plan and execute projects
• Attend and participate in department staff meetings, professional development, and training courses
• Lead, motivate, and mentor staff
• Participate in quality management and patient satisfaction program
• Manage equipment allocation, usage, and condition ensuring that all equipment is always clean and professional in appearance
• Manage staff utilization to budget
• Conduct performance evaluations and check-ins
• Handle employee discipline and employee complaints/grievances when necessary
• Implement and verify compliance with safety and regulatory requirements and governing bodies
• Oversee service recovery efforts

Required Qualifications*

• High school graduate or GED.
• Minimum of one (1) years supervisory experience
• Must be able to work with cleaning chemicals and equipment.
• Demonstrated capability of the following interpersonal skills: team building, teamwork coaching, conflict resolution, communication.
• Must be able to meet physical requirements
• Demonstrated ability to provide excellent customer service and implement quality improvement measures
• Excellent written and oral communication skills
• Excellent listening and empathy skills
• Excellent problem-solving skills
• Excellent attention to detail with strong organization skills
• Demonstrated ability to remain calm under stressful conditions
• Demonstrated ability to prioritize multiple competing tasks and responsibilities with the flexibility to pivot as necessary
• Reasonable knowledge of computer systems (i.e. Microsoft applications such as Outlook, Word, Excel)
• Basic understanding of budgets and demonstrated ability to spend to a fixed budget

Desired Qualifications*

• Associates degree and four (4) years supervisory experience in an educational, healthcare, hospitality, or other related field.
• Experience working and complying with regulatory agencies
• Knowledge of University of Michigan systems such as MiChart and M-Pathways
• Knowledge of University of Michigan and Michigan Medicine policies and procedures

Work Schedule

This position is Midnights / Tuesday-Saturday / 11:45pm-8:15am

All shifts may require work on weekends and/or holiday rotations, and the willingness and ability to work longer hours as needed.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

All shifts/positions are onsite.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process maybegin as early as the eighth day after posting.Thisopening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Job Opening ID

263017

Working Title