Multifamily Product Analysis - Senior

Freddie Mac; McLean (VA); On-site; USD 110,000 - 140,000; Full time

Job summary

Freddie Mac is seeking a Senior Product Analyst to partner with Product Leadership and delivery teams to turn strategy into measurable outcomes. You will own requirements quality, support backlog readiness, and identify risks across UX, Engineering, Data, and Risk teams.

You will lead discovery to define goals, customer needs, and success metrics, and help translate insights into epics, features, and user stories that deliver value in a fast-moving environment.

Responsibilities

• Lead requirements and process analysis for complex, cross-functional initiatives; document current and future-state processes, capabilities, and functional needs.
• Facilitate stakeholder working sessions to drive clarity, resolve ambiguity, and document decisions, assumptions, and open questions.
• Support Product Owner to draft and refine epics, features, and user stories (including acceptance criteria) in partnership with Product and delivery teams; ensure traceability to outcomes and customer value.
• Own backlog readiness for assigned product areas by ensuring items are well-defined, testable, and aligned to intended outcomes and constraints.
• Own data mapping and modelling coordination to ensure that integration requirements are defined and ready to be modelled.
• Define and track product outcomes and KPIs; support measurement planning and post-release evaluation to validate value delivered.
• Identify and manage dependencies, risks, and delivery impacts; elevate with recommended options and tradeoffs.
• Partner with UX and research to incorporate user pain points, usability findings, and journey insights into requirements and prioritization.
• Support delivery and rollout activities including UAT strategy/support, story validation, Day1 readiness, operational readiness,

Job description

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview

The Senior Product Analyst partners with Product Leadership, business stakeholders, and delivery teams to shape product strategy into measurable outcomes and executable work. This role leads discovery and analysis efforts to define product goals, customer needs, and success metrics, and ensures alignment across stakeholders on scope, tradeoffs, and intended value.

The Senior Product Analyst takes a "business process first" approach-deeply understanding current-state workflows, pain points, controls, and data flows, then defining future-state processes and capabilities that enable modernization.

This position plays a key role in product execution by owning requirements quality, supporting backlog readiness, and proactively identifying risks, dependencies, and decision points. The Senior Product Analyst also contributes to customer-driven design and continuous improvement by incorporating user research, usability findings, operational insights, and market/industry trends. Cross-functional leadership is expected across UX, Change Management, Engineering, Architecture, Data, Risk/Controls, and other horizontal teams to support delivery, rollout, and adoption.

The role also supports development and deployment activities such as process redesign, Day1 readiness, risk and controls documentation, story validation/testing, and UAT planning and execution. If you enjoy solving complex business problems, influencing outcomes through data, and driving clarity in fast-moving environments, a Senior Product Analyst role on the Multifamily Technology team may be a great fit.

Our Impact

The Multifamily Technology Team's mission is to be the preeminent Multifamily housing finance digital marketplace and establish an industry-leading platform in commercial real estate. Our vision is to modernize and sustain our technology to enable Freddie Mac Multifamily business to efficiently achieve our mission and deliver corporate and division objectives.

Your Impact

The Senior Product Analyst will be part of the Multifamily Technology team, supporting product delivery and business transformation for the Multifamily function for the Capital Markets business line. This role partners closely with Product Owners/Managers, delivery teams, and business stakeholders to define complex needs, translate them into high-quality requirements, and measure outcomes.

Your work supports decision-making and execution across three primary areas:

• Customer, data & process understanding : Lead discovery with internal and external customers to understand needs, workflows, data, and constraints; translate findings into insights, requirements, and measurable outcomes.
• Strategy-to-execution supporting Product Owner: Connect business strategy to execution by defining success metrics, shaping epics/features, guiding prioritization, and ensuring backlog items are ready for estimation and delivery.
• Representation, influence & cross-team alignment: Serve as a senior contributor and thought partner for Multifamily Technology-driving alignment across dependent teams, surfacing risks early, and recommending options to resolve scope, timeline, or design tradeoffs.

Key Responsibilities

• Lead requirements and process analysis for complex, cross-functional initiatives; document current and future-state processes, capabilities, and functional needs.
• Facilitate stakeholder working sessions to drive clarity, resolve ambiguity, and document decisions, assumptions, and open questions.
• Support Product Owner to draft and refine epics, features, and user stories (including acceptance criteria) in partnership with Product and delivery teams; ensure traceability to outcomes and customer value.
• Own backlog readiness for assigned product areas by ensuring items are well-defined, testable, and aligned to intended outcomes and constraints.
• Own data mapping and modelling coordination to ensure that integration requirements are defined and ready to be modelled.
• Define and track product outcomes and KPIs; support measurement planning and post-release evaluation to validate value delivered.
• Identify and manage dependencies, risks, and delivery impacts; elevate with recommended options and tradeoffs.
• Partner with UX and research to incorporate user pain points, usability findings, and journey insights into requirements and prioritization.
• Support delivery and rollout activities including UAT strategy/support, story validation, Day1 readiness, operational readiness,