Multifamily Implementation Specialist

Brivo Systems LLC; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading technology company is seeking a Multifamily Implementation Specialist to ensure the successful deployment and integration of solutions for their multifamily customer base. Responsibilities include collaborating with leadership to define implementation strategies, facilitating customer onboarding and training, and working with technical teams to address integration challenges. The ideal candidate will have experience in implementation management and strong skills in CRM and project management tools.

Qualifications

• 1+ years of experience in implementation management, preferably in the multifamily or real estate tech industry.
• Proven track record in leading complex projects and managing multiple stakeholders.
• Solid understanding of technical infrastructure and system integration.
• Strong proficiency in using CRM and project management tools such as Salesforce, Jira, or Asana.
• Ability to work independently in a remote environment while contributing to cross-functional teams.

Responsibilities

• Collaborate with leadership and Sales Managers to define and execute implementation strategies tailored to customer requirements.
• Facilitate onboarding and training for new customers, ensuring successful adoption of the platform.
• Work with customers' technical teams to integrate solutions, optimize performance, and address technical challenges.

Skills

Implementation management

Project stakeholder management

Technical infrastructure understanding

CRM proficiency (Salesforce)

Project management tools (Jira, Asana)

Job description

A company is looking for a Multifamily Implementation Specialist to drive the successful deployment and integration of solutions within the multifamily customer base.

Key Responsibilities

• Collaborate with leadership and Sales Managers to define and execute implementation strategies tailored to customer requirements
• Facilitate onboarding and training for new customers, ensuring successful adoption of the platform
• Work with customers' technical teams to integrate solutions, optimize performance, and address technical challenges

Required Qualifications

• 1+ years of experience in implementation management, preferably in the multifamily or real estate tech industry
• Proven track record in leading complex projects and managing multiple stakeholders
• Solid understanding of technical infrastructure and system integration
• Strong proficiency in using CRM and project management tools such as Salesforce, Jira, or Asana
• Ability to work independently in a remote environment while contributing to cross-functional teams