Multibranch Financial Services Specialist - Onsite Support

WAC-KY World Finance Company of Kentucky, LLC; Florence (KY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health, dental, vision, and life保险

401(k) with company match

Paid holidays and vacation

Company-paid volunteer hours

Job summary

World Finance is seeking an Overstaff Financial Services Representative to support multiple branches across the region. You’ll fill in for open or short-staffed positions, guide customers toward responsible financial choices, and deliver top-tier service by answering questions and helping with products.

You will process loan applications and renewals, balance cash drawers, and assist with branch deposits and loan closings while maintaining relationships and upholding company values.

Qualifications

• Ability to travel daily between branches.
• Reliable transportation and driving license required.
• Customer-focused with problem-solving mindset.
• Willingness to fill in for open or short-staffed positions.

Responsibilities

• Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
• Guide customers toward upward credit mobility through responsible financial choices.
• Deliver top-tier customer service by assisting with questions, concerns, and available products.
• Process and prepare loan applications, documents, and renewals accurately.
• Take and process customer payments.
• Prepare and execute loan closings on current and renewal loans.
• Balance assigned cash drawer daily and ensure all transactions are accurate.
• Complete daily branch bank deposits and, as needed, transport funds to and from the bank.
• Maintain strong customer relationships and represent the company’s values in every branch supported.
• Collaborate with Branch Managers and team members to meet performance goals.

Skills

Customer service

Adaptability

Organization

Teamwork

Basic computer skills

Valid driver’s license

Tools

POS systems

Job description

World Finance is seeking an Overstaff Financial Services Representative to support multiple branches across the region. You’ll fill in for open or short-staffed positions, guide customers toward responsible financial choices, and deliver top-tier service by answering questions and helping with products.

You will process loan applications and renewals, balance cash drawers, and assist with branch deposits and loan closings while maintaining relationships and upholding company values.