Multi-Unit Team Leader

H&R Block; Rhinelander (WI); On-site; USD 60,000 - 80,000; Part time

Job summary

A well-known tax services company in Rhinelander, Wisconsin is looking for a Multi-Unit Team Leader to oversee multiple tax offices. This role requires strong leadership skills and experience in multi-unit management. You will be responsible for team development, client experience, and achieving growth objectives. A bachelor's degree or equivalent experience is required, and you’ll need to work in person and travel between offices. The company offers comprehensive benefits and a supportive work environment.

Benefits

Employee Assistance Program

Wellbeing initiatives

Diversity support

Discounts and retirement plans

Qualifications

• Experience in multi-unit management in retail or related industries.
• Successful completion of tax courses or assessments.

Responsibilities

• Oversee operations across multiple tax offices.
• Develop growth plans in collaboration with the District General Manager.
• Manage staffing, operations, and logistics across offices.
• Lead team meetings and communication.
• Create work schedules and manage labor costs.
• Prepare tax returns after completing required courses.

Skills

People management and team development

Ability to execute growth strategies

Decision-making skills

Strong interpersonal skills

Proficiency in MS Office

Education

Bachelor’s degree or equivalent experience

Job description

Join us to apply for the Multi-Unit Team Leader role at H&R Block.

Our Company
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities. We foster a high-performing, connected culture where everyone belongs.

We are committed to continuous improvement through our long-term strategy, Block Next, focusing on innovation, client experience, and sustainable growth. We aim to elevate our work, service, and leadership in the industry.

If you are curious, creative, and proactive, and want to make a difference in your community, we welcome you to join us.

A Typical Day...
As a Multi-Unit Team Leader, you will oversee three H&R Block tax offices, providing leadership and support to help accelerate their seasonal tax business. You will be responsible for team development, client experience, and achieving growth objectives. Prior tax preparation experience is not required.

You will start part-time in the fall to prepare for the tax season and transition to full-time from January to April, including evening and weekend hours. This role requires in-person work and travel between offices.

It would be even better if you also had...

• Multi-unit management experience in retail, restaurant, banking, or related industries

What you'll bring to the team...

• Managing staffing, operations, and logistics across multiple offices with support from Associate Team Leaders
• Partnering with the District General Manager to develop growth plans and community partnerships
• Assisting in recruiting and performance management of associates
• Building a positive team environment through training and coaching
• Leading team meetings and communication
• Creating work schedules and managing labor costs
• Traveling between offices as needed
• Preparing tax returns upon successful completion of required courses or assessments

Your Expertise

• People management and team development skills
• Ability to execute growth strategies and lead a growth-oriented culture
• Decision-making skills and ability to work independently in a fast-paced environment
• Strong interpersonal and communication skills with a customer-centric approach
• Proficiency in MS Office
• Bachelor’s degree or equivalent experience; successful completion of tax courses or assessments

Why work for us

We invest in our employees’ well-being through comprehensive benefits, including health, wellbeing, financial wellness programs, and more. Benefits include Employee Assistance Program, Wellbeing initiatives, diversity support, discounts, and retirement plans. Details are available at www.blockbenefits.com.

The Community You Will Join

We are committed to a Connected Culture built on trust, care, and inclusion. Our work environment is recognized globally, and we support each other’s growth. H&R Block is an equal opportunity employer that celebrates diversity.

If you’re ready to make an impact, H&R Block is the place for you.

Note: Enrollment or completion of tax courses or assessments does not guarantee employment.