Multi-Unit Store Coach & Operations Leader

Domino's Pizza; Norfolk (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

Domino's Pizza in Norfolk, VA seeks a Store Assistant Manager to coach GMs, AMs and crew, plan coaching objectives, and drive operational excellence. You will conduct annual appraisals, give constructive feedback, and mentor leadership pathways across multi-store operations.

You will reinforce policies, diagnose gaps, and coordinate with field support to execute plans, while supporting local store marketing and market development initiatives.

Qualifications

• Bachelor's Degree preferred.
• Minimum 3 years multi-unit experience in restaurant/retail industry.
• Experienced in ensuring operational effectiveness for multi-unit organization.

Responsibilities

• Plan on-the-job coaching objectives before each store visit using store planning tool.
• Provide on-the-job coaching of key operations and management skills to GMs, AMs and crew.
• Conduct Annual Performance Appraisals.
• Provide positive, constructive, and actionable feedback.
• Provide professional development and career track mentoring to GMs and AMs.
• Achieve Operational Excellence in all stores using structured approach.
• Reinforce execution of key company policies and standards.
• Identify and diagnose ongoing operational gaps in underperforming stores.
• Develop formal action plans to resolve gaps.
• Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required.
• Review key financial variables as part of store visit pre-planning.
• Analyze and track key financial/operational data to derive meaningful business insights.
• Develop short executive presentations to communicate key trends and results.
• Present financial/operational weekly updates during Market Leader and area GM meetings.
• Ensure stores are meeting operating plan through P/L reviews and quarterly business reviews.
• Coordinate with Market Leader to drive AWUS growth and LSM initiatives.
• Drive Local Store Marketing and empower GMs to lead in market activities.

Skills

Coaching

Leadership

Mentoring

Planning

Presentations

Financial analysis

Problem solving

Education

Bachelor's Degree

Job description

Domino's Pizza in Norfolk, VA seeks a Store Assistant Manager to coach GMs, AMs and crew, plan coaching objectives, and drive operational excellence. You will conduct annual appraisals, give constructive feedback, and mentor leadership pathways across multi-store operations.

You will reinforce policies, diagnose gaps, and coordinate with field support to execute plans, while supporting local store marketing and market development initiatives.