Multi-Unit Retail Manager - Food Service Leader

AVI Foodsystems; Genoa Township (OH); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Family culture

Competitive pay

Health Insurance

401(k) with match

Paid vacations

Job summary

AVI Foodsystems is seeking an energetic Retail Manager for full-time duties at the Ohio Turnpike Blue Heron Hardee's in Genoa, OH. The role requires hands-on leadership across multiple retail dining locations with emphasis on service quality, merchandising and cost controls.

The ideal candidate will have franchised quick-service operations experience, strong team leadership, and solid communication skills. ServSafe is preferred; MS Office and POS systems proficiency are expected.

Qualifications

• Experience in franchised quick service restaurant operations, preferably multi-unit.
• Proven leadership of teams and operations in a fast-paced setting.
• Strong customer service and written/spoken communication skills.
• ServSafe certification preferred or in progress; familiarity with POS systems and MS Office.

Responsibilities

• Effectively manage multiple retail dining locations and service teams with a hands-on approach.
• Provide leadership, driving quality and efficiency in customer service, food production, menu development, product selection, quality control, sanitation, housekeeping, merchandising, marketing and promotions.
• Manage inventory control, product forecasting and food and supplies ordering.
• Handle cash, operate and troubleshoot POS systems; train others to use the system.
• Ensure proper merchandising and marketing materials within each location.
• Monitor procedures, supervise staff and provide training development as needed.
• Ensure excellent customer service in each retail location.
• Comply with AVI policies and maintain a safe environment for clients, customers and team members.

Skills

Franchise ops

Team leadership

Customer service

Communication

ServSafe

MS Office

POS systems

Tools

POS software

MS Excel

PowerPoint

Job description

AVI Foodsystems is seeking an energetic Retail Manager for full-time duties at the Ohio Turnpike Blue Heron Hardee's in Genoa, OH. The role requires hands-on leadership across multiple retail dining locations with emphasis on service quality, merchandising and cost controls.

The ideal candidate will have franchised quick-service operations experience, strong team leadership, and solid communication skills. ServSafe is preferred; MS Office and POS systems proficiency are expected.