Multi-Unit Operations Coach & Growth Leader

Domino's Pizza; Chesapeake (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

Domino's Pizza is seeking a seasoned Coaching and Mentoring professional to guide GMs, AMs, and crew through planned coaching and feedback. The role emphasizes annual appraisals, career mentoring, and operational gap analysis across multiple stores.

You will lead pre-planning with store visits, coordinate with Field Trainers, HR, and Operations Evaluator, and drive local store marketing and AWUS growth initiatives. A Bachelor's degree is preferred, with 3+ years multi-unit experience.

Qualifications

• Plan on-the-job coaching objectives before each store visit using store planning tool
• Provide 'suggestive' on-the-job coaching of key operations and management skills to GMs, AMs and crew
• Conduct Annual Performance Appraisals
• Provide 'positive, constructive, and actionable' feedback
• Provide professional develop and career track mentoring to GMs and AMs
• Identify and diagnose most important ongoing operational gaps in under performing stores
• Develop formal action plans to resolve gaps
• Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required
• Review key financial variables as part of store visit 'pre-planning'
• Analyze and track key financial/operational data to derive meaningful business insights
• Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results
• Present financial/operational weekly updates during Market Leader and area GM meetings
• Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews
• Coordinate with Market Leader and field support to develop market business plans
• Drive the development and execution of Local Store Marketing
• Coordinate field support resources (Market Specialists) to execute LSM initiatives
• Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)
• Coordinate with Market Leader to identify and pursue 'new' AWUS growth opportunities

Responsibilities

• Plan on-the-job coaching objectives before each store visit using store planning tool
• Provide 'suggestive' on-the-job coaching of key operations and management skills to GMs, AMs and crew
• Conduct Annual Performance Appraisals
• Provide 'positive, constructive, and actionable' feedback
• Provide professional develop and career track mentoring to GMs and AMs
• Reinforce execution of key company policies and standards
• Identify and diagnose most important ongoing operational gaps in under performing stores
• Develop formal action plans to resolve gaps
• Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required
• Review key financial variables as part of store visit 'pre-planning'
• Analyze and track key financial/operational data to derive meaningful business insights
• Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results
• Present financial/operational weekly updates during Market Leader and area GM meetings
• Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews
• Coordinate with Market Leader and field support to develop market business plans
• Drive the development and execution of Local Store Marketing
• Coordinate field support resources (Market Specialists) to execute LSM initiatives
• Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)
• Coordinate with Market Leader to identify and pursue 'new' AWUS growth opportunities

Skills

Coaching

Mentoring

Feedback

Performance Appraisals

Education

Bachelor's Degree preferred

Job description

Domino's Pizza is seeking a seasoned Coaching and Mentoring professional to guide GMs, AMs, and crew through planned coaching and feedback. The role emphasizes annual appraisals, career mentoring, and operational gap analysis across multiple stores.

You will lead pre-planning with store visits, coordinate with Field Trainers, HR, and Operations Evaluator, and drive local store marketing and AWUS growth initiatives. A Bachelor's degree is preferred, with 3+ years multi-unit experience.