Multi-Unit Manager Cleveland

Wendys; Kentucky; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Benefits package

Paid time off

Leadership training

Career growth

Job summary

Wendy-s, operated by HAZA Foods, seeks a dynamic Multi-Unit Manager to oversee multiple Wendy’s locations. You will drive operational excellence, coach General Managers, and ensure brand standards while delivering exceptional guest experiences.

Leading with accountability and continuous improvement, you will analyze performance, promote development, and guide teams across districts to achieve business goals and strong guest satisfaction.

Qualifications

• Proven leadership experience in a fast-paced, high-volume environment.
• Ability to manage multiple priorities effectively.
• Strong analytical thinking and decision-making skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Oversee operations of multiple restaurant locations.
• Coach and develop General Managers and staff.
• Ensure compliance with food safety, security, safety, and labor laws.
• Drive performance through bench planning and development.
• Maintain visibility and consistency across districts.

Skills

Leadership

Analytical thinking

Multitasking

Communication

People development

Budget & operations

Driver's license

Job description

Multi-Unit-Manager (MUM) - Wendy-s | HAZA Foods

Who We Are

Families come in all shapes and sizes, and the Wendy-s family is no exception! At Wendy-s, powered by HAZA Foods, we believe in creating a welcoming and supportive environment where leaders thrive, teams grow, and guests feel at home. As one of the largest Wendy-s franchise operators in the U.S., we are committed to quality, opportunity, and success-both in our restaurants and for our people.

What You-ll Do

We are seeking a dynamic, high-energy Multi-Unti-Manager with a proven track record of driving results and leading high-performing teams. This role is responsible for overseeing multiple restaurant locations, ensuring each operates efficiently, profitably, and in alignment with our brand values. The ideal candidate is passionate about operational excellence, team development, and delivering exceptional guest experiences. As a strategic leader, you will be instrumental in coaching General Managers, analyzing performance metrics, implementing best practices, and fostering a culture of accountability, engagement, and continuous improvement across your district.

Key Responsibilities:

• MUM will also oversee operations of their home store as GM.

• Oversee fiscal and operational management.

• Maintains field-visibility in restaurants.

• Timely compliance of company and franchisor standards for food safety, security, safety, and employment matters including staffing and labor laws.

• Enhances the image of the Company by ensuring product integrity.

• Coaches and supports the restaurants by providing timely and consistent development.

• Ensures RGM-s provide appropriate development for other team staff.

• Encourages management teams to improve performance.

• Demonstrates teamwork by holding regular area meetings, effectively resolving concerns, and ensuring resources are shared.

• Builds capability through execution of the Bench Planning and internal promotion processes.

• Ensures execution of the hiring selection process in their restaurants to hire only the right people.

• Ensures all management and Team Members receive effective and timely performance Evaluations and Development Plans as appropriate.

• Recognizes individuals and frequently encourages team members to recognize each other. Displays positive energy in restaurants.

What We-re Looking For

• Proven leadership experience in a fast-paced, high-volume environment with the ability to manage multiple priorities effectively.

• Strong analytical thinking and sound decision-making skills to drive operational and financial performance.

• Excellent multitasking and organizational abilities to oversee multiple locations and initiatives simultaneously.

• Exceptional communication and interpersonal skills with a talent for motivating teams and driving results.

• Proficient in written and verbal communication, with strong presentation and math skills.

• Demonstrated success in improving customer satisfaction, building high-performing teams, and achieving business goals.

• Flexibility to work varying hours, including evenings, weekends, and travel as needed.

• Must possess a valid driver-s license and reliable transportation

What You-ll Get in Return

• Competitive salary - performance-based bonuses

• Comprehensive benefits package (medical, dental, vision, - more)

• Paid time off - company holidays

• Ongoing leadership training - development opportunities

• Career growth within one of the largest Wendy-s franchise groups