Multi-Unit Leader

Guernsey Holdings LLC; Taylorville (IL); On-site; USD 45,000 - 85,000; Full time

Job summary

An established industry player is seeking a dynamic Multi-Unit Leader to drive operational excellence across multiple restaurant locations. This role focuses on maximizing restaurant potential through effective leadership, staff development, and ensuring high standards in customer service and financial performance. Ideal candidates will have a proven track record in multi-unit management, strong communication skills, and the ability to motivate teams. Join a forward-thinking company where your leadership can make a real impact in a fast-paced environment.

Qualifications

• Minimum of 3 years in multi-unit quick service restaurant management.
• Ability to empower and develop teams effectively.

Responsibilities

• Oversee daily operations and financial performance of restaurants.
• Train and develop employees for promotion and high-quality service.

Skills

Team Development

Communication Skills

Leadership Skills

Customer Service

Organizational Skills

Ability to Travel

Job description

Join to apply for the Multi-Unit Leader role at Guernsey Holdings.

Work closely with restaurant managers, crew, and the Director of Operations to ensure goals in customer service, financial results, recruiting, training, and operations are met. The Area Supervisor will focus on maximizing each restaurant's potential and leading a team of top performers.

Key Responsibilities:

• Enforce company policies and procedures
• Oversee daily operations and financial performance
• Assist in recruiting, training, and re-training staff
• Assess talent and provide feedback
• Support new menu, product, and marketing rollouts
• Provide leadership and motivate staff to deliver high-quality service
• Resolve conflicts and improve team performance
• Respond to customer concerns proactively
• Train and develop employees for promotion
• Manage costs and increase sales to maximize profit
• Ensure compliance with labor laws and food safety standards

Qualifications and Skills:

• Ability to develop and empower teams
• Excellent communication skills
• Ability to travel between locations
• Strong leadership and organizational skills
• Proven customer service record
• Availability to work approximately 50 hours/week, including weekends and evenings

Experience:

Minimum of 3 years multi-unit quick service restaurant management experience.

Physical Requirements:

• Work a minimum of 50 hours/week
• Stand/walk for 8-10 hours/day
• Lift up to 50 lbs
• Work in various environments and tolerate noise

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Management and Manufacturing