Multi-Unit Leader

Sonic Drive-In; Leander (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Sonic Drive-In is looking for a Multi-Unit Leader to oversee operations across multiple locations. Responsibilities include managing General Managers, ensuring quality service, and training staff while promoting compliance and guest-first principles. Ideal candidates have restaurant management experience and strong leadership skills.

Benefits

Flexible hours

Great pay

Cool uniform

Qualifications

• Minimum three years of restaurant management experience, preferably in QSR.
• Experience in multi-unit supervision preferred.
• Availability to work at least 5 days a week, including nights, weekends, and holidays.

Responsibilities

• Manage operations of multiple SONIC drive-ins and train employees.
• Oversee compliance with company policies and operational standards.
• Address employee issues and ensure proper staffing.

Skills

Leadership

Communication

Supervisory skills

Problem Solving

Multitasking

Education

High school diploma or equivalent

Advanced studies preferred

Tools

Basic accounting software

Computer skills

Job description

McCans Sonic Group is all about having fun while you work and gaining a sense of accomplishment along the way. Not only do you work with fantastic people, you'll get great pay, flexible hours and a cool uniform.

Position: Multi-Unit Leader

As a McCans Sonic Group Multi-Unit Leader, you will manage the operations of all General Managers and employees within multiple SONIC drive-ins. You will be responsible for training and supporting employees to ensure quality food is provided in a clean, safe, and efficient manner, ensuring our guests have an enjoyable experience at Sonic. The job duties include:

1. Managing, training, and coaching Working Partners/General Managers and conducting management orientation.
2. Directing and assigning employees to meet operational standards.
3. Overseeing multiple drive-in employees and management in performing all duties across various stations as needed, depending on store volume, during shifts to ensure standards in food preparation, temperature, packaging, appearance, presentation, taste, and service.
4. Ensuring compliance with the employee handbook, policies, and practices.
5. Addressing employee issues and policy violations promptly and reporting them to supervisors.
6. Reviewing work schedules to ensure proper staffing for guest service.
7. Monitoring cost control procedures for food, labor, paper, and inventory, taking corrective actions when necessary.
8. Monitoring vendor performance and taking corrective actions as needed.
9. Auditing employment and payroll records.
10. Reinforcing guest-first service principles.
11. Responding to escalated guest requests and complaints respectfully and promptly.
12. Recruting, interviewing, and hiring management team members to ensure proper staffing.
13. Approving employee and management compensation within company guidelines.
14. Preparing operational reports and developing action plans for financial or sales issues.
15. Developing and implementing regional marketing plans.

Additional Requirements:

• High school diploma or equivalent; advanced studies preferred.
• Minimum three years of restaurant management experience, preferably in QSR.
• Experience in multi-unit supervision preferred.
• Availability to work at least 5 days a week, including nights, weekends, and holidays.
• Knowledge of recruiting, labor laws, and health regulations.
• Leadership, communication, and supervisory skills.
• Basic accounting and computer skills.
• Ability to work independently, multitask, and solve problems effectively.
• Adherence to appearance, uniform, and hygiene standards.

Join us and be part of the groovy Sonic Drive-In experience! Apply today!

Sonic and its franchise owners are Equal Opportunity Employers.