Multi - Unit General Manager (Fast Casual Restaurant)

6333 E Mockingbird Ln LLC; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading restaurant brand is seeking a talented General Manager to lead operations at multiple locations. The role involves team development, operational excellence, and driving guest satisfaction while managing financials. Ideal for experienced leaders passionate about creating a positive team culture in a fast-paced environment.

Benefits

Competitive wages

Opportunity to grow and advance career

Employee meals discounts

Access to community fitness events

Qualifications

• 3-5 years of restaurant leadership experience (fast-casual or QSR preferred).
• Proven ability to lead teams and manage financials.
• Flexible schedule available for full-time (50 hours/week).

Responsibilities

• Lead daily operations of designated store and oversee 2-3 additional locations.
• Hire, train, and develop team members.
• Ensure compliance with health and safety standards.

Skills

Leadership

Guest Focus

Business Acumen

Adaptability

Emotional Intelligence

Education

ServSafe Certification (or able to obtain)

Tools

POS Systems

Scheduling Platforms

Inventory Platforms

Job description

Description

CRISP & GREEN is seeking a super talented General Manager to add to our team!

CRISP & GREEN is where individuals go to experience healthy and delicious food. To ensure that guests receive the best service and food each and every time, we need enthusiastic, positive and motivated leaders. This is where our General Managers comes in. You are the face of our brand and the glue that keeps our team whole.

Position Overview: The Multi-Unit General Manager is a dynamic and high-performing leader who operates as the primary General Manager at one designated "home store" while also supporting operations, training, and leadership development across 2–3 additional locations. This role serves as a key partner to Market Leaders and the corporate team in driving brand consistency, building strong teams, and ensuring smooth day-to-day operations at multiple sites.

The ideal candidate thrives in a fast-paced, high-growth environment, is passionate about building teams and processes, and leads with both heart and results.

General Manager Key Responsibilities

Primary Store Leadership (Home Store)

• Lead the daily operations of your designated store, ensuring excellence in food quality, guest service, and team culture.
• Hire, train, and develop high-performing team members and shift leaders.
• Own the P&L: manage labor, food costs, and scheduling to meet performance targets.
• Foster a strong guest experience through on-the-floor leadership and service recovery.

Multi-Unit Coaching Support & Leadership

• Act as a regional support partner for 2–3 additional locations; visit regularly to provide in-person coaching, operational backup, and team support.
• Serve as a training resource for new GMs, Shift Leads, or team members.
• Identify talent within supported stores and contribute to leadership pipeline development.
• Provide short-term coverage during GM transitions or performance gaps.

Operational Excellence

• Ensure consistent execution of systems, procedures, and brand standards across all supported stores.
• Champion compliance with food safety, labor laws, health regulations, and internal policies.
• Help implement local marketing or brand initiatives across supported stores.

People Development & Culture

• Mentor GMs and Shift Leads at supported locations; coach for performance and cultural alignment.
• Collaborate with Market Leaders and Training team to strengthen onboarding and upskilling systems.
• Support team engagement and culture-building through recognition and consistent communication.

Compliance & Standards

• Uphold health, safety, and sanitation standards in accordance with local laws and company policies
• Ensure compliance with labor laws, internal procedures, and operational guidelines
• Maintain a clean, safe, and organized facility at all times

C&G Benefits

• Competitive wages
• Opportunity to grow and advance career
• Employee meals discounts
• Access to community fitness events in all restaurants

Requirements

Job Requirements:

Required Experience & Skills

• 3–5 years of restaurant leadership experience (fast-casual or QSR preferred)
• Proven ability to lead teams, drive results, and manage restaurant financials
• Comfortable using technology and systems (POS, scheduling, inventory platforms)
• ServSafe certified or willing to obtain within 30 days
• Flexible schedule with full-time availability; able to work 50 hours/week
• Able to lift up to 50 lbs and work on your feet in a fast-paced environment

Key Competencies

• Leadership: Leads with empathy, courage, and accountability
• Guest Focus: Prioritizes memorable guest experiences in every decision
• Business Acumen: Understands how daily operations impact the bottom line
• Adaptability: Navigates change and solves problems quickly
• Emotional Intelligence: Builds trust, resolves conflict, and inspires others