MULTI-UNIT GENERAL MANAGER

Govidaflo; Brookhaven (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading medical spa franchise is seeking a General Manager for its clinics in Buckhead and Brookhaven. This full-time role focuses on operations management, sales performance, and team leadership. Candidates should have proven success in sales and management within wellness environments, along with strong organizational and customer service skills. This is an exciting chance to be part of a growing brand in the wellness industry offering competitive salary and comprehensive benefits.

Benefits

Paid time off

Employee discounts

Qualifications

• 2-3 years of management experience in wellness, fitness, retail, or medical spa environments.
• Proven experience selling memberships, wellness programs, or service packages.
• Strong organizational and leadership skills with a customer-first mentality.

Responsibilities

• Oversee daily clinic operations ensuring excellence in service and client satisfaction.
• Drive sales through team leadership and strategic initiatives.
• Develop and maintain B2B partnerships and support marketing efforts.

Skills

Communication

Leadership

Sales

Organization

Customer Service

Tools

Square

Gusto

Job description

General Manager – Upscale Medical Spa (Atlanta – Buckhead & Brookhaven)
Full-Time | $50,000+ | Paid Time Off + Employee Discounts

Are you ready to lead at the forefront of health and wellness? Join one of the fastest-growing medical spa franchises offering IV Hydration Therapy and Vitamin Injections to an upscale market across multiple states. With rapid expansion underway and new franchise locations in development, we’re seeking a results-driven General Manager to oversee two premier Atlanta clinics in Buckhead and Brookhaven.

This is a unique opportunity to get in on the ground floor of a brand that is not only shaping but defining a growing wellness market. We're looking for a leader ready to help us grow fast, smart, and with a relentless focus on elevating the client experience.

About the Role

As General Manager, you’ll be responsible for daily operations, sales performance, team leadership, and delivering exceptional guest experiences at both locations. This role requires a hands-on, entrepreneurial mindset and a passion for wellness and customer care.

You will report directly to the Franchise Owner and work closely with our Corporate Support Team to ensure alignment with our brand standards and growth goals.

Key Responsibilities

• Oversee daily clinic operations, ensuring excellence in service, cleanliness, and client satisfaction.

• Drive Membership and Package Sales through team leadership and strategic sales initiatives.

• Train and lead staff to deliver exceptional customer service and effective suggestive selling.

• Manage administrative functions including inventory, payroll, staff scheduling, and reporting.

• Develop and maintain B2B partnerships and support grassroots marketing efforts to increase brand awareness.

• Monitor performance metrics and financial reports to track and achieve business goals.

• Provide thoughtful, timely feedback and post-sale support to maintain high customer retention.

• Foster a team culture aligned with our Core Values and professional development goals.

What We’re Looking For

Required Qualifications

• Proven experience selling memberships, wellness programs, or service packages.

• 2–3 years of management experience in wellness, fitness, retail, or medical spa environments.

• Strong organizational and leadership skills with a customer-first mentality.

• Reliable transportation for traveling between locations and attending events.

Preferred Qualifications

• Experience with grassroots marketing and building local B2B relationships.

• Familiarity with spa, fitness, or medical wellness operations.

• Previous experience using SquareandGusto.

Skills & Attributes

• Excellent verbal and written communication skills.

• Calm and solutions-oriented under pressure, including in medical or staff-shortage situations.

• Tech-savvy with moderate proficiency in MacOS, iOS, Google Workspace, and Microsoft Office.

• High energy, self-motivated, and committed to success—without a fear of failure.

• Ability to manage and motivate clinical and front-of-house staff, including Registered Nurses and Wellness Consultants.

Schedule & Compensation

• Full-time, 40+ hours/week

• Shifts: 8–10 hours per day, including rotating weekends

• Locations: Buckhead and Brookhaven (clinics are 3 miles apart)

Starting Salary: $50,000+ annually
Benefits: Paid time off, employee discounts

We are an Equal Opportunity Employer
All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.

Ready to make your mark in the wellness industry? Apply now and help lead the future of health, recovery, and rejuvenation.