Multi-Site Self-Storage Manager & Customer Service Pro

Public Storage; Cambridge (MA); On-site; USD 52,000 - 65,000; Full time

Job summary

Public Storage is seeking a Property Manager to work across multiple locations, combining independent tasks with customer-focused service. You will assess storage needs, upsell packing supplies, and perform daily inspections to ensure unit readiness and inventory accuracy.

The role involves cash handling, payments reminders, and occasional collection calls, with a mix of indoor and outdoor responsibilities across property sites.

Qualifications

• Experience in customer service centered sales environments, including retail, restaurant, or other service-based settings.
• Ability to assess customer storage needs and suggest packing/moving supplies.
• Comfort with handling cash drawers and basic banking duties.

Responsibilities

• Assess customer storage needs and suggest packing and moving supplies.
• Conduct daily storage unit inspections to ensure inventory and availability.
• Audit cash drawers and perform bank deposits as part of daily operations.
• Assist customers with payments and make reminder or collection calls when needed.

Skills

Customer service

Sales experience

Cash handling

Job description

Public Storage is seeking a Property Manager to work across multiple locations, combining independent tasks with customer-focused service. You will assess storage needs, upsell packing supplies, and perform daily inspections to ensure unit readiness and inventory accuracy.

The role involves cash handling, payments reminders, and occasional collection calls, with a mix of indoor and outdoor responsibilities across property sites.