Multi Site Manager - Home Care

All Ways Caring HomeCare; West Palm Beach (FL); In loco; USD 60.000 - 65.000; Tempo pieno

Descrizione del lavoro

All Ways Caring HomeCare in Florida seeks a Multi-Site Branch Manager to oversee multiple locations, drive sales, service delivery, and profitability. You will build relationships with clients, leaders, and teams, and manage P&L across branches to meet financial targets.

This role requires leadership, strong communication, and the ability to travel between Lake Worth and Fort Lauderdale to support branch operations and growth. A healthcare sales background is highly valued.

Competenze

• 1+ years of supervisory experience.
• 3+ years of sales or marketing experience in a HealthCare or related setting preferred.
• Experience in managing systems, processes, and people.
• BS Degree preferred, but not required with equivalent experience.
• Proven track record in building new book of business, client relationship management, and/or evidence of closing and growing accounts preferred.
• Excellent communication with all levels of personnel internal and external.
• Percent of travel 50-75%.

Mansioni

• Administration/Finance – manage quality management system initiatives and assess risks and costs.
• Service Management – monitor service quality and client satisfaction; maintain relationships with referral partners.
• Sales and Marketing – drive growth, analyze markets, plan strategy, document marketing activities, collaborate cross-functionally.
• Supports personal care sales and services growth.
• Develops and implements actions to meet sales targets and participate in industry programs.
• Collaborate with other departments to advance business development opportunities; participate in strategic planning for assigned territory.

Conoscenze

Supervisory experience

Sales/Marketing experience in HealthC

Communication skills

Flexible hours/after hours

Travel willingness

Formazione

BS Degree preferred

Descrizione del lavoro

Overview

The Multi-Site Branch Manager oversees multiple locations, managing all aspects of branch sales and service delivery to meet and exceed financial targets including sales, fees, gross profit, and contribution. You will build and maintain relationships with key clients, business leaders, and management at local, regional, and corporate levels, with a strong focus on continuous improvement and customer satisfaction. The Multi-Site Branch Manager plays a critical role in achieving sustainable growth across their region.

Our Company

All Ways Caring HomeCare

Overview

The Multi-Site Branch Manager oversees multiple locations, managing all aspects of branch sales and service delivery to meet and exceed financial targets including sales, fees, gross profit, and contribution. You will build and maintain relationships with key clients, business leaders, and management at local, regional, and corporate levels, with a strong focus on continuous improvement and customer satisfaction. The Multi-Site Branch Manager plays a critical role in achieving sustainable growth across their region.

This position does require weekly travel between our branches in Lake Worth and Fort Lauderdale.

External Job Description

• Administration/Finance - Managing Quality Management System initiatives; proactively identifying and assessing potential risks and costs associated with workers' compensation, unemployment compensation, extended payment terms, and bad debt. Analyzing monthly financial statements for branch and implementing strategies to increase profitability; managing operating expenses (profit and loss (P&L) responsibility) to maximize contribution; developing and executing branch's annual business plan.
• Service Management – Monitoring to ensure that every client is served Monitoring to provide exemplary service to every client to optimize utilization. Maintaining strong and positive relationships with referral partners, payor sources, and clients. Manages on-call as needed.
• Sales and Marketing – Drive new and organic business growth across all markets to achieve aggressive national growth objectives by actively participating in strategic planning and territory analysis; build and maintain collaborative relationships with sales, operational, and clinical leaders to implement effective marketing strategies; continually monitor key metrics, milestones, and benchmarks to support an evolving market entry strategy; maintain thorough documentation of all marketing activities; and collaborate cross-functionally with internal departments to advance business development opportunities.
• Participates in personal care sales procedures that support our strategy, maintaining a thorough understanding of personal care service and product offerings, capitalizing on labor/business/community issues to grow market share.
• Develops and implements actions to meet sales targets including appropriate mix of services; leading branch participation in industry sales programs or contests; maintaining awareness of current best practices within the industry.
• Collaborate with other departments within the company as necessary to advance business development opportunities Active Participation in strategic planning and the analysis for assigned territory in conjunction with the business plan.
• Talent and Performance Management - Selecting, training, and developing staff; monitoring and supervising staff performance including setting expectations, coaching, and recognizing achievements, demonstrating positive leadership, and cultivating Cares and Legacy initiatives. Monitoring and coaching the service team to ensure effective unemployment and workers' compensation claim management.
  

Qualifications

• 1+ years of supervisory experience required.
• 3+ years of sales or marketing experience in a HealthCare or related setting preferred
• Experience in managing systems, processes, and people.
• BS Degree preferred (business, nursing, social services, or related field of study) but not required with equivalent experience.
• Demonstrated track record in building new book of business, client relationship management, and/or evidence of closing and growing accounts preferred.
• Must have proven at least 3+ years of sales performance with a record of achievement and exceeding growth expectations.
• Ability to effectively communicate verbally and orally with all levels of personnel internal and external
• Desire and ability to expand and build business relationships.
• Excellent problem-solving skills to handle client and employee issues.
• Ability to work flexible hours and after hours as needed to support business needs.
• Percent of travel 50-75%

About Our Line Of Business

All Ways Caring HomeCaredelivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com . Follow us on Facebook and LinkedIn .

Salary Range

USD $60,000.00 - $65,000.00 / Year

Location : Special Notice

This position is subject to a level 2 background screening. For more information on the Florida state background screening process and standards, please access and review the Care Provider Background Screening Clearinghouse.