Multi-Site Leasing Consultant

Employment Enterprises; Alexandria (VA); On-site; USD 38,572 - 44,083; Full time

Benefits offered by this job

Commission Potential

Bonus Potential

Move-In Bonus

Medical insurance

Job summary

A.J. Dwoskin & Associates, Inc. is hiring a Multi-Site Leasing Consultant for onsite roles in Alexandria, VA, with additional locations in Falls Church and Alexandria.

The position pays $30 per hour plus commission and focuses on prospecting, tours, and lease processing to drive occupancy and resident satisfaction. Qualifications include 1+ year of customer service and sales, strong Microsoft Office skills, and excellent communication.

Qualifications

• College degree preferred.
• 1+ year of customer service and sales experience.
• Proficient with Microsoft Office and detail-oriented.
• Demonstrated ability to deliver excellent customer service.
• Able to work well on a team and communicate clearly.
• Professional appearance and well-organized demeanor.

Responsibilities

• Generates and handles prospective resident leads.
• Follows up with prospective residents via phone, mail, or email daily.
• Converts leads to property tour appointments and qualifies prospects.
• Tours and leases apartment homes; assists with applications.
• Maintains records of leads and enters information into the computer.
• Prepares lease documents and move-in packets.
• Aids current residents and updates files daily.
• Inspects apartments prior to move-ins and coordinates with maintenance.
• Orientates residents to the property.
• Walks units and exteriors to ensure market readiness and curb appeal.
• Processes renewal paperwork and tracks expiration schedules.
• Completes weekly leasing reports and updates market surveys.
• Keeps knowledge of competing communities up to date.
• Participates in marketing programs and corporate outreach.
• Enters service requests, follows up, and closes tickets.
• May assist with resident activities to boost retention.
• Ensures responsive handling of resident requests and communications.

Skills

Customer service

Sales

Microsoft Office

Attention to detail

Teamwork

Education

College degree preferred

Job description

A.J. Dwoskin & Associates, Inc., a leader in managing commercial and residential properties throughout the Northern Virginia region, oversees more than 28 properties and is committed to providing exceptional service to residents, commercial tenants, and local communities. This Multi‑Site Leasing Consultant position is onsite in Alexandria, Virginia, with additional locations in Falls Church and Alexandria, and offers $30 per hour plus commission.

Multi‑Site Leasing Consultant Responsibilities

• Generates and handles prospective resident leads.
• Follows up with all prospective residents via phone, mail, or email daily and as quickly as possible.
• Converts prospective phone, email or text customer leads to scheduled appointments to tour the property.
• Qualifies prospective residents.
• Tours prospective residents and leases apartment homes.
• Assists with prospective resident applications.
• Maintains accurate and detailed records of prospective resident leads by entering applicable information into the computer.
• Prepares all lease documents and prepares move‑in packet according to policy.
• Aids current residents and updates communication in their resident file daily.
• Inspects apartments prior to resident move‑ins and ensures apartments are in move‑in condition by coordinating move‑in/out needs and schedules with the maintenance team.
• Orients prospective and current residents to the property.
• Daily walks apartment homes to ensure market readiness and prepare necessary service tickets.
• Daily walks exterior of property and amenities to assist with ensuring property meets Dwoskin curb appeal standards.
• Processes renewal paperwork and ensures documentation is delivered to current residents per expiration schedule.
• Completes weekly leasing reports in an accurate and timely fashion.
• Updates market survey per schedule.
• Stays engaged and maintains current knowledge and any changes of the competing communities by shopping and/or visiting the competition on a regular basis.
• Participates in corporate outreach and other marketing programs.
• Enter resident service requests into the computer, conduct follow‑up and close tickets.
• May be asked to assist with planning and implementing resident activities to increase resident retention.
• Assists with ongoing resident relations throughout the occupant’s tenancy by ensuring requests are responded to promptly and accurately.
• Delivers notices to resident apartments as needed.
• Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
• Performs other duties as assigned.

Multi‑Site Leasing Consultant Qualifications

• College degree preferred.
• One (1) or more years of customer service and sales experience.
• Ability to work with Microsoft Office and exhibit strong attention to detail and organizational skills.
• Demonstrated ability to provide exceptional customer service.
• Demonstrated ability to successfully work on a team.
• Clear oral and written communication skills.
• Superior interpersonal skills, ability to work with diverse personalities, tactful, mature, flexible.
• Professional image presentation.
• Resourceful and well organized.

Benefits Offered by A.J. Dwoskin & Associates Inc.

• Commission Potential
• Bonus Potential
• Move‑In Bonus
• Portfolio Occupancy Bonus
• Survey Reputation Bonus
• Rental Revenue Bonus
• Medical insurance (up to 65‑79% covered by employer)
• Vision Insurance (up to 50% covered by employer)
• Dental Insurance (up to 60% covered by employer)
• Flexible Spending Program
• Life and Accidental Death & Dismemberment Insurance
• Short‑Term and Long‑Term disability
• 401(k) Employer Match Program
• Employee Assistance Program
• Tuition Reimbursement up to $4,000 per year (including certificate programs, workshops, seminars, and conferences).
• Paid Training up to $4,000 per year (including certificate programs, workshops, seminars, and conferences).
• Paid Time Off – increases with tenure
• 7.5 Paid Holidays
• Housing Discount for eligible employees living onsite at one of our residential properties
• Paid Volunteer Days
• Birthday Leave
• Bereavement Leave

Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law.