Multi-Site Janitorial Operations Leader

Cleantec Enterprises Inc; New York (NY); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Cleantec Enterprises Inc. is seeking a Janitorial Operations Director to oversee field operations, ensuring service quality and profitability across accounts. You will lead Custodial Managers, optimize labor, and scale the business with strong oversight of resources and compliance.

You will drive customer retention, manage budgets, and collaborate with executive leadership on growth strategies. This role requires travel to client sites and regional offices and a hands-on, strategic leadership

Qualifications

• 5+ years of leadership experience in operations management (janitorial, facilities, service industry, or similar).
• Proven experience managing multiple teams and managers.
• Strong financial acumen, including budgeting and labor management.

Responsibilities

• Provide leadership, direction, and accountability for Custodial Managers across all service locations.
• Oversee day-to-day operations to ensure service quality, staffing coverage, and customer satisfaction meet company standards.
• Develop and implement operational strategies to improve efficiency, reduce costs, and support growth.
• Manage labor planning, budgets, and financial performance across all accounts.
• Drive customer retention through proactive relationship management and rapid issue resolution.
• Ensure compliance with company policies, SOPs, and all state and federal regulations.
• Lead hiring strategies in partnership with HR and oversee workforce planning for all regions.
• Coach, mentor, and develop management staff to build strong leadership pipelines.
• Monitor KPIs, performance metrics, and service quality standards across all sites.
• Collaborate with executive leadership on business development, account expansion, and operational scalability.

Skills

Leadership

Multi-site operations

Budgeting & labor management

Customer retention

Strategic planning

Staff development

Job description

Cleantec Enterprises Inc. is seeking a Janitorial Operations Director to oversee field operations, ensuring service quality and profitability across accounts. You will lead Custodial Managers, optimize labor, and scale the business with strong oversight of resources and compliance.

You will drive customer retention, manage budgets, and collaborate with executive leadership on growth strategies. This role requires travel to client sites and regional offices and a hands-on, strategic leadership