Multi-Site Funeral Home GM & Growth Leader

sci; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Our company in Plano, TX seeks an experienced Operations Leader to guide location leadership across business, financial, marketing, and people resources. You will approve annual plans and budgets, drive sales and profit targets, and ensure compliance with regulations while fostering a high-performing team and customer satisfaction.

Travel up to 75% may be required. The role demands strategic thinking, P&L accountability, and ability to translate corporate strategy into local execution while

Qualifications

• 11+ years in funeral industry with customer-facing responsibilities
• 6+ years experience managing people and budgets
• Proficient in MS Office suite

Responsibilities

• Guide location leadership on long- and short-term goals and priorities
• Approve annual plans, budgets, and financial, production, and revenue targets
• Ensure compliance with regulations and company policies; manage costs and improve profitability
• Develop and implement plans to improve customer satisfaction and online reviews
• Lead cross-location collaboration and change management
• Oversee staff development and hiring practices to build a strong team

Skills

Financial acumen

People management

Budgeting

MS Office

Cross-cultural communication

Education

High School Diploma

Funeral Services/Mortuary Science

Bachelor's degree in Mortuary Science

Associate's Degree in Finance/Marketing/Business

Tools

MS Office

ERP systems

Job description

Our company in Plano, TX seeks an experienced Operations Leader to guide location leadership across business, financial, marketing, and people resources. You will approve annual plans and budgets, drive sales and profit targets, and ensure compliance with regulations while fostering a high-performing team and customer satisfaction.

Travel up to 75% may be required. The role demands strategic thinking, P&L accountability, and ability to translate corporate strategy into local execution while