Multi-Site Assistant Community Manager

Asset Living; Wolfforth (TX); On-site; USD 22,041 - 26,174; Full time

Job summary

Asset Living is seeking an Assistant Community Manager to oversee daily operations at multiple properties under the supervision of the Community Manager. This onsite leadership role focuses on rent collection, delinquency control, and optimizing cash flow while ensuring compliance with company policies.

You will supervise staff, coordinate leasing, maintenance, and admin tasks, maintain safety and fair housing practices, and support budget goals.

Qualifications

• High School Diploma or Equivalent; Bachelor’s degree preferred.
• Two years of housing industry experience may substitute.
• Ability to perform onsite software functions and basic computer skills.

Responsibilities

• Oversee daily onsite operations under the Community Manager.
• Manage delinquency and rent collection and optimize cash flow.
• Supervise staff, leasing, maintenance, and admin tasks.
• Ensure safety, housing guidelines, and policy compliance.

Skills

Customer service

Leadership

Communication

Education

High School Diploma or Equivalent

Bachelor’s degree preferred

Job description

Position will be located at more than one location.

Company Overview

Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions.

Asset Living is a fast‑growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed’. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do.

Assistant Community Manager

Responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. The Assistant Community Manager will play a vital role in delinquency and collection of rent, optimize the property's cash flow and financial position, and manage all phases of operations including personnel, leasing, maintenance, financial, administration and risk management in the absence of the Community Manager. As an onsite leader, the Assistant Community Manager will supervise all aspects of the property and staff to ensure compliance with company policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

Financial Management

• Posting all payments and income received from all applicants, current residents, and non‑current residents accurately, timely, and efficiently.
• Processing and reconciling all account receivables daily.
• Monitoring and following up on bad debt, including preparation of late notices, resident and guarantor contact, and filing evictions.
• Assisting the property in meeting budgeted revenues, expenses, and Net Operating Income.
• Posting all charges to resident and non‑current resident accounts, including bill back of utilities where applicable.
• Performing all end‑of‑the‑month closing procedures and reporting.
• Maintaining accurate and organized records; auditing resident files to ensure accuracy.
• Walking units and posting all move‑out charges, statements, and security deposit refunds.

Personnel Management

• Regular/daily onsite attendance is required.
• Using consistent techniques and company directives to screen, hire, train, coach, and develop onsite staff.
• Ensuring the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
• Promoting harmony and quality job performance of staff through support and effective leadership.
• Ensuring staff compliance and consistency with company policies and procedures.
• Managing leasing operations: ensuring staff leasing techniques are effective in obtaining closures, following procedures, signing/documenting leases, and maintaining accurate and up‑to‑date reporting systems.
• Implementing marketing strategies and systems put in place by the annual marketing plan.
• Dealing with resident complaints, concerns, and requests to ensure resident satisfaction.
• Developing and implementing resident retention programs (e.g., resident functions, special promotions, monthly newsletter).
• Effectively showing, leasing, and moving in prospective residents.

Administrative Management

• Managing excellent customer service and monitoring service request turnaround and responsiveness of maintenance staff.
• Maintaining property appearance and ensuring repairs are noted and completed on a timely basis through regular property inspections and tours.
• Assisting in the supervision of all business functions related to operations.
• Planning for and utilizing property resources, equipment, and supplies economically (e.g., obtaining bids/pricing from vendors, suppliers, contractors).

Education & Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or an equivalent combination of education and experience.
• Ability to understand and perform all onsite software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicating with others to exchange information, performing repetitive wrist, hand, and finger motions, and ensuring accuracy, neatness, and thoroughness of work assigned.
• Frequently required to move around to accomplish tasks or move from one worksite to another.
• Occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and similar, move oneself into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects up to 25 lb., lift and place objects up to 25 lb., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work overtime, weekends, night hours (emergencies), work in small and/or enclosed spaces, traverse flat and non‑flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, and be exposed to hazardous chemicals.

Salary Range

Salary Range: $16 per hour to $19 per hour

Benefits

Our compensation decisions consider skill set, background, training, certifications, and related factors. Compensation includes a comprehensive total rewards package of medical, dental, vision, life, accidental, and disability insurance, 401(k) with employer matching, and commission and performance bonuses where applicable. Full‑time employees receive paid sick days and company holidays.

This job description is a guide of expected duties and is neither complete nor permanent. It may be modified at any time and may include additional duties without notice. This is a safety‑sensitive position and may be subject to additional compliance requirements.