Multi-Route Delivery Specialist (Mon–Fri)

UniFirst Corp.; South Pomfret (VT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k) with company match

Profit sharing

Health insurance

Life insurance

Paid time off

Employee discounts

Tuition reimbursement

Job summary

UniFirst Corp. is seeking a Route Coverage Specialist to proactively step in on delivery routes when Route Service Representatives are unavailable. You will load, deliver, and collect garments while maintaining high service levels for our customers.

In this role, you will learn multiple routes, support new installations, help with rerouting and collections, and communicate customer feedback to leadership. A safety-focused, autonomous team member will thrive here.

Qualifications

• Must have a valid driver's license and a clean driving record.
• Experience in customer service or delivery is a plus.
• Comfortable using new technologies to improve operations.

Responsibilities

• Develop proficiency across multiple routes to provide top-tier service.
• Deliver garments and products to customers, load/unload, and collect used items.
• Provide excellent customer service and maintain customer relationships.
• Resolve customer requests independently with strong problem-solving skills.
• Manage invoices, conduct inventory audits, and maintain vehicle safety/appearance.
• Follow traffic laws and company safety policies to ensure wellbeing.
• Collaborate with teams on route support, installations, rerouting, and collections.
• Share customer feedback with location leadership and monitor local competition.

Skills

Driver's license

Safe driving record

Customer service

Problem solving

Adaptability

Tech-savvy

Education

High school diploma/GED/military service

Job description

UniFirst Corp. is seeking a Route Coverage Specialist to proactively step in on delivery routes when Route Service Representatives are unavailable. You will load, deliver, and collect garments while maintaining high service levels for our customers.

In this role, you will learn multiple routes, support new installations, help with rerouting and collections, and communicate customer feedback to leadership. A safety-focused, autonomous team member will thrive here.