Multi-Property Hospitality Lead — Guest Experience & Ops

Weekender; North Creek (NY); On-site; USD 63,000 - 68,000; Full time

Benefits offered by this job

Competitive compensation

Job summary

Weekender is seeking a Property Host to lead two boutique hotel properties in the Southern Adirondacks, with cross-property support at a third. You will own guest experience, housekeeping, supplies, billing, and vendor coordination, traveling between properties as needed. This is a real leadership role reporting to the Area GM.

You will be the most responsible person in the building, ensuring brand standards, smooth check-in/check-out, and proactive issue resolution across multiple properties.

Qualifications

• Experience in hotel front desk, guest services, or hospitality operations.
• Ability to manage multiple properties and lead operations without on-site GM.
• Strong organizational and communication skills.
• Familiarity with property management systems; Mews is a plus.
• Willingness to participate in on-call rotation and flexible availability.

Responsibilities

• Own guest experience and check-in/check-out across primary properties; serve as primary contact for guest concerns.
• Manage reservations, room assignments, and billing records using Mews across properties.
• Oversee housekeeping operations and coordinate schedules; ensure brand standards.
• Manage supplies, orders, and billing with vendors; maintain accurate records.
• Coordinate opening/closing procedures and ensure properties present well; support maintenance and vendor access.
• Provide cross-property support and on-call leadership across SADK properties.

Skills

Hospitality ops

Supervisory experience

Organizational skills

Communication skills

Problem-solving

On-call availability

Tools

Mews experience

Job description

Weekender is seeking a Property Host to lead two boutique hotel properties in the Southern Adirondacks, with cross-property support at a third. You will own guest experience, housekeeping, supplies, billing, and vendor coordination, traveling between properties as needed. This is a real leadership role reporting to the Area GM.

You will be the most responsible person in the building, ensuring brand standards, smooth check-in/check-out, and proactive issue resolution across multiple properties.