Property Host II

Weekender; North Creek (NY); On-site; USD 63,000 - 68,000; Full time

Benefits offered by this job

Competitive compensation

Job summary

Weekender is seeking a Property Host to lead two boutique hotel properties in the Southern Adirondacks, with cross-property support at a third. You will own guest experience, housekeeping, supplies, billing, and vendor coordination, traveling between properties as needed. This is a real leadership role reporting to the Area GM.

You will be the most responsible person in the building, ensuring brand standards, smooth check-in/check-out, and proactive issue resolution across multiple properties.

Qualifications

• Experience in hotel front desk, guest services, or hospitality operations.
• Ability to manage multiple properties and lead operations without on-site GM.
• Strong organizational and communication skills.
• Familiarity with property management systems; Mews is a plus.
• Willingness to participate in on-call rotation and flexible availability.

Responsibilities

• Own guest experience and check-in/check-out across primary properties; serve as primary contact for guest concerns.
• Manage reservations, room assignments, and billing records using Mews across properties.
• Oversee housekeeping operations and coordinate schedules; ensure brand standards.
• Manage supplies, orders, and billing with vendors; maintain accurate records.
• Coordinate opening/closing procedures and ensure properties present well; support maintenance and vendor access.
• Provide cross-property support and on-call leadership across SADK properties.

Skills

Hospitality ops

Supervisory experience

Organizational skills

Communication skills

Problem-solving

On-call availability

Tools

Mews experience

Job description

About this position

About The CompanyWe are a young, fast-growing company (just recognized in the INC 5000 Fastest Growing Companies) of ambitious, mission-driven Weekenders working together to inspire personal growth through adventure, travel and exploration! We specialize in creating inspiring hotel stays for our guests in iconic destinations.

This is a rare opportunity to be paid to learn, have an immediate and lasting impact in a young startup company and culture, and grow personally and professionally with an amazing team.

You will love it at Weekender if our core values below get you excited and inspired too!

The Opportunity

The Property Host is the operational leader for two Weekender Hotels properties in the Southern Adirondack region, with cross-property support responsibilities at a third. Guest experience, housekeeping, supplies, vendor coordination, billing, and property presentation all live with you. You set the tone, you catch the details, and you make sure everything runs the way it should — because you care that it does, not because someone is checking.

This role reports to the Area GM, participates in an on-call coverage rotation, and moves between properties as operational needs shift across the region. It is a real leadership role.

Weekender Hotels is a fast-growing boutique hotel company with properties across the Northeast. We promote from within, invest in the people who show up, and we're expanding. The right person in this role grows with it.

Who We're Looking For

This role will thrive or struggle based almost entirely on the person in it. We're looking for someone with genuine ownership instincts — someone who takes pride in a well-run property, follows through without being reminded, and holds themselves to a high standard because that's just who they are.

The ideal candidate looks something like this:

You've worked in hospitality operations — front desk, guest services, or property management — and you're ready to run the show, not just support it

You notice what needs doing before anyone tells you. You handle it, document it, and move on

You do what you say you'll do. Every time, without exception

You're comfortable being the most responsible person in the building — and you take that seriously

You communicate clearly and professionally with guests, staff, and vendors; your word means something

You're organized enough to manage inventory, orders, and billing across multiple properties without things slipping

You stay calm and make sound decisions when it gets complicated

You want to be somewhere that rewards people who actually show up and perform

What You'll Be Responsible For

The essential functions include, but are not limited to the following:

Guest Experience

Own check-in and check-out operations at both primary properties, ensuring a smooth, welcoming experience for every guest Serve as the primary point of contact for escalated guest concerns, complaints, and service recovery across all three SADK properties Maintain a strong, visible presence during peak check-in and checkout periods and whenever guests need supportEnsure consistent delivery of brand standards across all guest touchpoints at assigned and supported properties Manage guest pre-arrival communication, special requests, and in-stay follow-up as needed

Reservations and Systems Management

Manage reservations, room assignments, and inventory in Mews across all assigned properties Review daily arrival and departure reports; flag irregularities and prepare properties accordinglyProcess payments, manage billing records, and handle basic guest billing questions accurately and professionallyMaintain accurate reservation records and escape discrepancies as they arise

Housekeeping Operations

Oversee housekeeping operations and daily room turnover at both primary properties, coordinating schedules and setting prioritiesConduct regular room inspections against Weekender brand standards; document findings and follow up on any snagsSupport and coach housekeeping staff; provide feedback and maintain quality and consistency across rooms and common areasIdentify and flag maintenance needs discovered during housekeeping or inspections; communicate to the maintenance team promptly

Supplies, Ordering, and Billing

Manage supplies inventory across assigned properties; anticipate needs and initiate reorders before stock runs lowPlace and track orders for housekeeping, guest amenity, and front desk supplies in line with approved vendors and budget guidelinesReview, code, and submit property-level invoices and billing for central accounting review; flag discrepancies as they ariseMaintain organized records of supply orders, vendor contacts, and recurring purchases to support consistent, cost-aware operations

Property Operations and Vendor Coordination

Execute opening and closing procedures at assigned properties; ensure each property is ready and presented wellMaintain common areas, lobbies, and exterior presentation to brand standards; address issues as they arise or elevate appropriatelyCoordinate vendor and service provider access, scheduling, and follow-up for routine and ad hoc property needsSupport the maintenance team with property access, work order communication, and issue follow-through

Cross-Property Support

Provide operational support at two additional SADK properties (located in North Creek, NY) as needed, including coverage assistance, supplies coordination, and on-site presence during high-demand periods or staffing gapsParticipate in an on-call leadership rotation to ensure managerial coverage is available across all three properties outside of regular business hoursAct as a resource for guest inquiries, local recommendations, and issue resolution across all three SADK properties

How We'll Measure Success

Strong, consistent guest satisfaction scores and positive GuestRevu feedback across primary propertiesHousekeeping operations running reliably, with rooms passing inspection standards on a consistent basisSupplies and inventory managed proactively; no operational disruptions due to stock shortagesBilling and invoices submitted accurately and on schedule; no unresolved discrepanciesEffective on-call coverage with timely, professional resolution of after-hours issuesProperties consistently meeting brand presentation standards; issues identified and escalated proactively

Qualifications

We're looking for the right person, not the right resume. That said, here's what we're looking for:

Prior experience in hotel front desk, guest services, or hospitality operations; supervisory experience preferred

Demonstrated ability to manage full daily operations independently, without a GM on-site — and a track record that shows itStrong organizational skills; able to manage supplies, ordering, and billing accurately and consistently across multiple locations

Excellent communication and interpersonal skills; able to engage professionally with guests, staff, and vendor contacts alike

Proficiency in property management systems; experience with Mews is a plus

Sound judgment and problem-solving ability; knows when to act and when to elevate, and does both with confidence

High personal integrity; someone whose colleagues, guests, and managers would all describe them the same way

Familiarity with local regulations and hospitality compliance standards

Flexible availability including weekends, nights, and holidays; willingness to participate in an on-call rotation

Why This Role, Why Here, Why Now

The Southern Adirondacks aren't a compromise. They're the backdrop.You'll have real operational authority from day one — not just executing someone else's checklist, but owning two properties and genuinely making them runThe Adirondacks are extraordinary: Gore Mountain skiing, Class IV whitewater, 6 million acres of wilderness, and a community that actually notices when a property is greatWeekender is growing fast, with new properties, new markets, and real opportunities for people who show up and performThis role has a clear upward path as the company scales — we promote from within and we're actively building the team that will grow with usCompetitive compensation commensurate with experience

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.

Reasonable accommodations will be provided in accordance with applicable laws, including the Americans with Disabilities Act (ADA) and the New York State Human Rights Law (NYSHRL), to enable qualified individuals with disabilities to perform essential job functions.

While performing the duties of this position, the employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls; walk; sit; stoop; bend; push and pull; reach with hands and arms; and answer phones. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus. The employee will occasionally encounter hazards, including slipping and tripping. Ability to work in varying temperatures. The noise level in the work environment is usually moderate.

The pay range for this role is:63,000 - 68,000 USD per year(The Ambler Hotel)