Multi-Location Self-Storage & Customer Service Manager

Publicstorage; Allentown (Lehigh County); On-site; USD 42,000 - 60,000; Full time

Job summary

Public Storage is seeking a Property Manager to work at multiple locations, independently handling customer storage needs and recommending packing and moving supplies. You will perform daily inspections to ensure unit readiness and manage inventory across sites.

The role includes auditing cash drawers, making bank deposits, and helping customers stay current with payments, including reminder calls when needed. Candidates from various service-based backgrounds are encouraged to apply.

Qualifications

• Experience in customer service-centered sales environments such as retail, restaurant, or service-based companies.
• Ability to transport items weighing up to 35 pounds.
• Valid driver’s license and access to own vehicle to travel between locations.
• Ability to work outdoors up to 50% of the time and perform daily maintenance tasks.
• Experience with cash handling and basic banking tasks.

Responsibilities

• Assess customer storage needs and make appropriate product suggestions.
• Conduct daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and perform bank deposits as part of daily duties.
• Communicate payment reminders and perform collections when required.
• Assist customers with payments and account updates as needed.

Skills

Customer service

Sales experience

Communication

Job description

Public Storage is seeking a Property Manager to work at multiple locations, independently handling customer storage needs and recommending packing and moving supplies. You will perform daily inspections to ensure unit readiness and manage inventory across sites.

The role includes auditing cash drawers, making bank deposits, and helping customers stay current with payments, including reminder calls when needed. Candidates from various service-based backgrounds are encouraged to apply.