Multi-Line Representative - State Farm Agent Team Member

Kevin Davis - State Farm Agent; Willoughby (OH); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Competitive salary

Job summary

Kevin Davis - State Farm Agent in Willoughby, OH is seeking a Multiline Representative to help customers protect what matters most. You’ll listen to needs, explain insurance options, and build lasting relationships with community members.

This role emphasizes team collaboration, daily office tasks, and marketing support to raise local awareness. If you communicate clearly, stay organized, and enjoy helping people, you’ll fit in with our caring, service-driven team.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Ability to work in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Customer service

Relationship building

Active listening

Job description

Benefits:

• Paid time off
• 401(k) matching
• Competitive salary

You May Be a Great Fit as a Multiline Representative at Kevin Davis - State Farm Agent if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address:

34500 Euclid Ave, Willoughby, OH 44094

At the Kevin Davis State Farm Agency, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.