Multi-Line Representative - State Farm Agent Team Member

State Farm Agent; Willoughby (OH); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Competitive salary

Job summary

Kevin Davis State Farm Agent in Willoughby, OH is hiring a Multiline Representative to help customers protect what matters most. You will communicate with clients, develop relationships across multiple product lines, and support daily office operations with documentation, scheduling, and follow-up tasks.

We value calm, supportive customer service, strong communication, and the ability to explain options clearly. Join a busy team focused on growth, community service, and meaningful work every day.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Customer service

Adaptability

Insurance knowledge

Job description

Benefits

• Paid time off
• 401(k) matching
• Competitive salary

You May Be a Great Fit as a Multiline Representative at Kevin Davis - State Farm Agent if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: 34500 Euclid Ave, Willoughby, OH 44094

At the Kevin Davis State Farm Agency, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation: $40,000.00 - $70,000.00 per year

We're Hiring!

We are a very busy office and are looking for our next great team member. If you want to work in an environment that is fun, challenging, and rewarding, then Kevin Davis - State Farm Agent may be the right fit for you!

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
• Our office is located in Willoughby, OH.
• Our office is open 8:30 am to 5 pm.
• I have been a State Farm agent since 1991.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.