Multi-Line Representative - State Farm Agent Team Member

Katie Rider - State Farm Agent; Upper Arlington (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Job summary

Katie Rider - State Farm Agent is hiring a Multiline Representative to help customers protect what matters most. You will handle new customer acquisition, sell auto, homeowners, renters, and life insurance, and build trusted relationships through personalized guidance.

We value goals, growth, and a service-first mindset. Join our team to grow your career, advocate for clients, and provide real support in a community-focused agency located in Upper Arlington, OH.

Qualifications

• Effective written and verbal communication skills.
• Competitive, goal-oriented, and motivated by performance-based compensation
• Strong relationship-building skills.
• Organized, with attention to detail, coachable, and accountable for results.
• Comfortable working in a fast-paced environment and making outbound calls and following up with prospects.
• Ability to identify customer needs and recommend solutions.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses: Property and Casualty and Life and Health.

Responsibilities

• Acquire new customers by communicating with prospects to understand needs and present product options via phone, text, email, and virtual visits.
• Sell auto, homeowners, renters and other insurance; bundle policies; discuss life insurance; schedule with specialist when appropriate.
• Build relationships across product lines with personalized recommendations and follow-up; generate referrals.
• Support daily operations, document activities in CRM, manage leads and follow-up.
• Participate in local marketing to raise awareness within the community.

Skills

Communication skills

Goal oriented

Relationship building

Attention to detail

Outbound calling

Prospect follow-up

Needs assessment

Customer service

Education

Insurance licenses (P&C & Life & Health)

Tools

CRM

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance

You May Be a Great Fit as a Multiline Representative at Katie Rider - State Farm Agent if:

• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.

Location Address: 2140 Riverside Dr, Ste B Upper Arlington, OH 43221

At Katie Rider - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• New Customer Acquisition: Communicate with prospects and customers to understand their needs and provide available product information. Convert prospects into new customers through phone, text, email, and virtual appointments.
• Multiline Insurance Sales: Sell auto, homeowners, renters and other property and casualty insurance. Identify opportunities to bundle policies and address coverage gaps. Introduce life insurance as part of the customer's overall protection plan. Schedule appointments with the agency's life insurance or financial services specialist when appropriate.
• Customer Relationship Building: Assist in developing relationships and build trust with new customers across multiple product lines through personalized recommendations and follow-up. Generate referrals through satisfied customers.
• Sales Activity and Performance: Support daily office operations and daily sales activity, including documentation in the agency's CRM, scheduling, and manage leads and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.

Qualifications

• Effective written and verbal communication skills.
• Competitive, goal-oriented, and motivated by performance-based compensation
• Strong relationship-building skills.
• Organized, with attention to detail, coachable, and accountable for results.
• Comfortable working in a fast-paced environment and making outbound calls and following up with prospects.
• Ability to identify customer needs and recommend solutions.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses: Property and Casualty and Life and Health.