Multi-Line Representative - State Farm Agent Team Member

Tracy Walker - State Farm Agent; Sugar Land (TX); On-site; USD 51,000 - 73,000; Full time

Job summary

Tracy Walker - State Farm Agent in Sugar Land, TX is seeking a Multiline Representative. You’ll listen to customers, understand their needs, and provide available product information with care and clarity.

In this full-time role, you’ll help develop relationships with new and existing customers across multiple product lines, support daily office operations, participate in local marketing, and maintain accurate records to ensure a consistent customer experience.

Qualifications

• Clear communication skills, both written and verbal.
• Strong organizational abilities and attention to detail.
• Ability to work in a fast-paced environment.
• Experience in customer service or business support preferred.
• State insurance licenses required or obtainable.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective communication

Organizational skills

Fast-paced environment

Customer service experience

Job description

$45.00 hourly

Full-time

You May Be a Great Fit as a Multiline Representative at Tracy Walker - State Farm Agent if:

• You're the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You're a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You're motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: Sugar Land, TX 77498

At Tracy Walker - State Farm Agent, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.