Multi-Line Representative - State Farm Agent Team Member

Ryan Secor State Farm Insurance Agency; Portland (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

Job summary

Ryan Secor State Farm Insurance Agency in Portland, MI is looking for a Multiline Representative to provide excellent customer service and develop relationships across multiple product lines. This full-time position offers a salary range of $45,000.00 - $65,000.00 per year and includes benefits such as paid time off and training.

The ideal candidate will have strong communication skills, organizational abilities, and a passion for helping the community. Join our team and make a positive impact!

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations, including documentation.
• Participate in marketing efforts to promote awareness.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities with attention to detail

Customer service experience

Ability to obtain state insurance licenses

Job description

Multi-Line Representative - State Farm Agent Team Member

Full Time in Portland, MI 48848

• Bonus based on performance
• Paid time off
• Training & development

You may be a great fit as a Multiline Representative if you are the person people call first when life goes sideways—calm, steady, and ready to help. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact. You’re a natural relationship‑builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while recommending solutions. You’re motivated by goals and growth, and you know how to turn needs‑based conversations into confident buying decisions that help customers.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast‑paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation: $45,000.00 - $65,000.00 per year.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for all employment decisions regarding their employees.