Multi-Line Representative - State Farm Agent Team Member

Will Rentschler; Pensacola, Northern (FL, KY); Hybrid; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k)

Bonus based on performance

Paid time off

Training & development

Flexible schedule

Opportunity for advancement

Dental insurance

Job summary

Will Rentschler, a State Farm Agent in Pensacola, FL, seeks a customer-focused professional to support office operations and build relationships with clients across multiple product lines.

You will handle inquiries, assist with marketing efforts, maintain records, and collaborate with the team to achieve office goals while contributing to community initiatives and the agency’s growth.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Fast-paced environment

Customer service experience

Education

Insurance license

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

About our Agency:

I opened my agency on January 1, 2018, and we’ve since grown to two offices with a combined team of about 23 people. From day one, my goal has been to build something bigger than just a business—an organization that makes a real impact on both our customers and our community.

We’re deeply involved in charitable work throughout the Panhandle. We proudly support the local Make-A-Wish Foundation and have raised over $22,000 in back-to-back years. In addition, we partner with organizations such as the Great Seminole Club, Washington High School Soccer, West Florida High teacher appreciation initiatives, Gulf Breeze Elementary, the Florida Engineering Society, the Optimist Club of Gulf Breeze, Panhandle Soccer, and the End of the Watch Foundation for fallen police officers. Giving back isn’t something we do occasionally—it’s woven into who we are.

Inside the office, we work hard and have fun doing it. Our break room is always stocked with a wide variety of snacks and drinks (a fan favorite among the team). We host quarterly outings and fun team events throughout the year. We also take one annual team trip that team members can qualify for—and you’re welcome to bring a plus-one or your family if they can fit in your room.

We offer a 401(k), health and dental benefits, group life insurance, disability insurance, and a supportive environment that encourages both professional and personal growth.

Our culture is built on performance, teamwork, and community impact. We’re proud of the size and strength of our team, but even more proud of the relationships we build—both within our offices and throughout the community. If you’re looking for a place where you can grow, contribute, and be part of something meaningful, this could be a great fit for you.

Location Address:

Pensacola, FL 32503

At Will Rentschler - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.