Multi-Line Representative - State Farm Agent Team Member

Kevin Lei - State Farm Agent; Mountain View (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Kevin Lei - State Farm Agent in Mountain View, CA is growing its small team and seeking a practical, coachable assistant who can handle customer inquiries, support account development, and assist with daily office operations.

The role offers a benefits package including health insurance, a Simple IRA, paid time off, and opportunities for advancement in a friendly, supportive environment.

Qualifications

• Excellent written and verbal communication required.
• Strong organizational skills and attention to detail.
• Able to perform in a fast-paced environment.
• Experience in customer service or insurance helpful.
• Willing to obtain state insurance licenses.
• Bilingual Mandarin Chinese or Spanish preferred.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Develop relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Adaptability

Customer service

Languages

Education

Insurance licenses (state requirements)

Job description

Benefits

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency

Our agency opened in 2026 and is a growing team of two with plans to expand. Before becoming a State Farm agent, I worked with another insurance company, bringing valuable industry experience and a strong customer-focused approach into the agency. I attended UC Davis and am married with two kids. I enjoy staying active, love sports, and spend as much time outdoors as possible. For our team, we offer paid holidays, PTO, health benefits, a Simple IRA, and a hiring bonus to support your success and growth. Our office culture is energetic, supportive, and growth-focused. We’re looking for someone who is coachable, hardworking, and a true team player - someone who is motivated, manages their time well, and is ready to grow with a new and expanding agency.

Location Address: Mountain View - CA, CA 94043

At Kevin Lei - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.
• Bilingual Mandarin Chinese or Spanish preferred.