Multi-Line Representative - State Farm Agent Team Member

Don Burkett - State Farm Agent; Mansfield (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Don Burkett State Farm in Mansfield, TX is seeking a Multiline Representative to join our local office. You will engage with customers to understand their needs, provide product information, and help build lasting relationships across insurance lines.

We value community focus, clear communication, and the ability to work in a fast-paced environment. This role offers ongoing training, advancement opportunities, and a supportive team dedicated to integrity and service.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Customer service

Relationship building

Communication

Organizational skills

Attention to detail

Team collaboration

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

You May Be a Great Fit as a Multiline Representative at Don Burkett State Farm if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: Mansfield, TX

At Don Burkett State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

  Qualifications:

  • Effective written and verbal communication skills.
  • Strong organizational abilities with attention to detail.
  • Comfortable working in a fast-paced environment.
  • Prior experience in customer service, business support, or insurance preferred.
  • Must possess or be able to obtain necessary state insurance licenses.