Multi-Line Representative - State Farm Agent Team Member

Matt Guillory - State Farm Agent; Madison (MS); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Training & development

Job summary

Matt Guillory - State Farm Agent in Madison, MS is seeking a Multiline Representative to help clients protect what matters most. You’ll answer questions, present product options, and guide customers to suitable coverage with empathy and clarity.

This role emphasizes community presence, teamwork, and growth, with a flexible schedule and a focus on service excellence. Prior customer service or insurance exposure is preferred, and licensing support is provided.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Ability to work in a fast-paced environment.
• Experience in customer service or insurance is preferred.
• Must be able to obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organizational skills

Customer service

Fast-paced environment

Education

State insurance license eligibility

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Training & development

You May Be a Great Fit as a Multiline Representative at Matt Guillory - State Farm Agent if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: Madison, MS 39110

At Matt Guillory - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.