Multi-Line Representative - State Farm Agent Team Member

Catie Walther - State Farm Agent; Lewes (DE); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Life insurance

Bonus

401(k)

Competitive salary

Health insurance

Opportunity for advancement

Training & development

Job summary

Catie Walther State Farm in Lewes, DE is seeking a Multiline Representative to assist customers with insurance products and provide calm, helpful support when life goes sideways. You will build relationships quickly, guide clients through options, and help protect what matters most.

You’ll also support daily office operations, contribute to local marketing efforts, and collaborate with a team dedicated to integrity and community service.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Customer service experience

Job description

Benefits:

• life insurance


• bonus


• 401(k)


• Competitive salary


• Health insurance


• Opportunity for advancement


• Training & development

You May Be a Great Fit as a Multiline Representative at Catie Walther State Farm if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.


• You genuinely care about your community and want to make a positive impact on the people around you.


• You’re a natural relationship-builder who earns confidence quickly and keeps it.


• You listen first, then guide, making customers feel understood while confidently providing options.


• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address:

12000 Old Vine blvd Unit 108 Lewes, DE 19958

At Catie Walther State Farm we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.


• Assist in developing relationships with new and existing customers across multiple product lines.


• Support daily office operations, including documentation, scheduling, and follow-up activities.


• Participate in marketing efforts to promote awareness within the community.


• Maintain accurate records and ensure a consistent customer experience.


• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.


• Strong organizational abilities with attention to detail.


• Comfortable working in a fast-paced environment.


• Prior experience in customer service, business support, or insurance preferred.


• Must possess or be able to obtain necessary state insurance licenses.