Multi-Line Representative - State Farm Agent Team Member

Bret Farrar; Lee's Summit (MO); On-site; USD 38,000 - 68,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Bret Farrar's agency in Lee's Summit, MO is seeking a customer-focused team member to assist in understanding client needs and providing product information. The role supports office operations and marketing efforts to raise local awareness.

The ideal candidate has strong communication skills, attention to detail, and enjoys working with people in a fast-paced environment. Insurance licensing or the ability to obtain one is preferred.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Written communication

Verbal communication

Organization

Fast-paced environment

Customer service experience

Education

State insurance license (preferred)

Job description

Benefits:

• License reimbursement


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule

About our Agency

I opened my agency in 2013 after beginning my professional career as an attorney. I earned my bachelor’s degree from the University of Missouri–Columbia and later attended the University of Missouri–Kansas City School of Law. I’ve been a member of the Missouri Bar since 2004, and my legal background has given me a strong foundation in communication, problem-solving, and helping people navigate important decisions.

Outside of work, I’m married with two amazing daughters, and you can often find our family supporting them at their volleyball activities. Staying connected to our community is important to us. Our agency participates in local Chamber events, BBQ competitions, and State Farm-sponsored events throughout the year.

Our agency offers a 401(k), health benefits, paid time off, and a strong commitment to work-life balance. For team members interested in pursuing agency ownership as a long-term career goal, we also support opportunities through the State Farm Agent Aspirant Program.

Our office is family-oriented, positive, and focused on creating an environment where people can work hard while still prioritizing what matters outside of work. I’m looking for someone who is driven, motivated, personable, and able to confidently manage multiple priorities. If you bring a positive attitude, enjoy working with people, and are ready to contribute to a supportive team, we’d love to meet you.

Location Address

Lee's Summit, MO 64064

At Bret Farrar - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.


• Assist in developing relationships with new and existing customers across multiple product lines.


• Support daily office operations, including documentation, scheduling, and follow-up activities.


• Participate in marketing efforts to promote awareness within the community.


• Maintain accurate records and ensure a consistent customer experience.


• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.


• Strong organizational abilities with attention to detail.


• Comfortable working in a fast-paced environment.


• Prior experience in customer service, business support, or insurance preferred.


• Must possess or be able to obtain necessary state insurance licenses.