Multi-Line Representative - State Farm Agent Team Member

Josh Ellis - State Farm Agent; Knoxville (TN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Signing bonus

Training & development

401(k) matching

Bonus based on performance

Job summary

Josh Ellis - State Farm Agent in Knoxville, TN is seeking a Multiline Representative to help customers protect what matters most. You will communicate with clients, develop relationships, and support office operations while promoting product awareness in the community.

You should be a strong listener, detail-oriented, and motivated by growth, with prior customer service or insurance-related experience preferred.

Qualifications

• Effective written and verbal communication skills are essential.
• Experience in customer service or business support is preferred.

Responsibilities

• Communicate with customers to understand their needs and provide product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Customer service

Relationship-building

Attention to detail

Job description

Benefits:

• Opportunity for advancement


• Paid time off


• Signing bonus


• Training & development


• 401(k) matching


• Bonus based on performance

You May Be a Great Fit as a Multiline Representative at Josh Ellis - State Farm Agent if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.


• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.


• You’re a natural relationship-builder who earns trust quickly and keeps it.


• You listen first, then guide, making customers feel understood while confidently recommending solutions.


• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: Knoxville, TN 37934

At Josh Ellis - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.


• Assist in developing relationships with new and existing customers across multiple product lines.


• Support daily office operations, including documentation, scheduling, and follow-up activities.


• Participate in marketing efforts to promote awareness within the community.


• Maintain accurate records and ensure a consistent customer experience.


• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.


• Strong organizational abilities with attention to detail.


• Comfortable working in a fast-paced environment.


• Prior experience in customer service, business support, or insurance preferred.


• Must possess or be able to obtain necessary state insurance licenses.