Multi-Line Representative - State Farm Agent Team Member

Ginalopezagency; Gilroy (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Job summary

Gina Lopez Insurance & Financial Services, Inc. is seeking a Multiline Representative to assist customers across a range of insurance products. You will listen to needs, explain options, and help build plans that protect what matters most for individuals and families.

You’ll communicate clearly, compare policies, and guide customers toward confident decisions that fit their budgets and goals. Based in Gilroy, CA, this full-time role emphasizes community service, accurate records, and teamwork.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Adaptability

Customer service experience

Licensing

Job description

Benefits

• Health insurance
• Paid time off
• 401(k) matching

You May Be a Great Fit as a Multiline Representative at Gina Lopez Insurance & Financial Services, Inc. if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: 8401 Church St. STE B, Gilroy, CA 95020

At Gina Lopez Insurance & Financial Services, Inc., we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.