Multi-Line Representative - State Farm Agent Team Member

Agentbert; Florence (AL); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job summary

Bert Bretherick - State Farm Agent in Florence, AL is seeking a Multi-Line Representative to join a full-time team. You will communicate with customers, assist with cross-product solutions, and support daily office operations to ensure a consistent customer experience.

The role emphasizes relationship-building, community engagement, and meeting office objectives. Insurance licensing is required or obtainable, with benefits and training provided as part of the position.

Qualifications

• Strong communication skills, both written and verbal.
• Excellent organizational abilities and attention to detail.
• Ability to work in a fast-paced environment.
• Experience in customer service, business support, or insurance preferred.
• Must be able to obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand needs and provide product information.
• Develop relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote community awareness.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Job description

Multi-Line Representative - State Farm Agent Team Member

Full Time in Florence - AL

Location: Florence, AL 35630

At Bert Bretherick - State Farm Agent, we help people protect what matters most. We serve our community with integrity, care, and support. If you want to grow your career, help others, and be part of a team that strives to do good every day, we look forward to hearing from you.

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

Compensation

$30,000.00 - $60,000.00 per year

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Who You Are

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.