Multi-Line Representative - State Farm Agent Team Member

Michelle Moua Ins Agcy Inc; Chippewa Falls (WI); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Signing bonus

Training & development

401(k) matching

Bonus based on performance

Job summary

Michelle Moua Insurance Agency in Chippewa Falls, WI, is seeking a Multiline Representative to help customers protect what matters most. You will listen, understand needs, and present suitable options across lines, building trusted relationships in the local community.

You will support daily operations, contribute to marketing efforts, and ensure accurate records while delivering a consistent, caring customer experience. Growth and licensing support are available.

Qualifications

• Excellent written and verbal communication.
• Strong organizational skills with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Customer service

Insurance licenses

Fast-paced

Job description

Benefits:

• Opportunity for advancement


• Paid time off


• Signing bonus


• Training & development


• 401(k) matching


• Bonus based on performance

You May Be a Great Fit as a Multiline Representative at Michelle Moua Insurance Agency if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.


• You genuinely care about your community and want to make a positive impact on the people around you.


• You’re a natural relationship-builder who earns confidence quickly and keeps it.


• You listen first, then guide, making customers feel understood while confidently providing options.


• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: 4905 W Park Ave Chippewa Falls WI 54729

At Michelle Moua Agency, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.


• Assist in developing relationships with new and existing customers across multiple product lines.


• Support daily office operations, including documentation, scheduling, and follow-up activities.


• Participate in marketing efforts to promote awareness within the community.


• Maintain accurate records and ensure a consistent customer experience.


• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.


• Strong organizational abilities with attention to detail.


• Comfortable working in a fast-paced environment.


• Prior experience in customer service, business support, or insurance preferred.


• Must possess or be able to obtain necessary state insurance licenses.