Multi-Line Representative - State Farm Agent Team Member

State Farm Agent; Carrollton (TX); On-site; USD 61,796 - 74,421; Full time

Benefits offered by this job

401(k) matching

Opportunity for advancement

Paid time off

Training & development

Job summary

A well-established insurance agency in Carrollton seeks a Multiline Representative to support customer relations and office operations. The role emphasizes excellent communication and organizational skills, with a focus on building trust and providing superior service. Ideal candidates possess a strong background in customer service and are willing to obtain necessary insurance licenses. This position offers a competitive salary and a dynamic team environment aimed at personal and professional growth.

Qualifications

• Effective communication is essential for customer interactions.
• Strong organizational skills help manage tasks and documentation.
• Previous customer service experience is preferred.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations, including documentation and scheduling.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Comfortable working in a fast-paced environment

Prior experience in customer service

Education

State insurance licenses

Job description

Responsive recruiter

Benefits

• 401(k) matching
• Opportunity for advancement
• Paid time off
• Training & development

You May Be a Great Fit as a Multiline Representative at Krystal Smith - State Farm Agent

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address

Carrollton, TX 75010

At Krystal Smith - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation: $61,796.43 - $74,421.51 per year

Do you want to work with someone who will help you achieve YOUR goals?

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results‑oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Krystal Smith - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self‑motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Krystal Smith - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Carrollton.
• Our office is open 8:30am - 5:30pm & Saturday's.
• I have been a State Farm agent since 2007.
• We currently have 3 team members at our agency.
• We have over 25 years of combined insurance experience in our office.
• Additional languages spoken: Spanish

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.