Multi-Line Representative - State Farm Agent Team Member

Callruby; Bartlett (TN); On-site; USD 24,796 - 30,307; Part time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Job summary

Callruby in Bartlett, TN is looking for a Multi-Line Representative to join the State Farm Agent Team. In this part-time role, you will be the first point of contact for customers, providing exceptional service and support.

Your responsibilities will include communicating with customers to assess their needs, assisting in relationship building, and supporting daily office operations. A competitive hourly compensation of $18.00 - $22.00 is offered, along with employee discounts and a flexible schedule.

Qualifications

• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation and scheduling.

Skills

Effective written and verbal communication skills

Strong organizational abilities with attention to detail

Comfortable working in a fast-paced environment

Prior experience in customer service

Job description

Multi-Line Representative - State Farm Agent Team Member

Location: Bartlett, TN 38133

Part Time

Compensation: $18.00 - $22.00 per hour

Overview

• You’re the person people call first when life goes sideways – calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact.
• You’re a natural relationship‑builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth and know how to turn needs‑based conversations into confident buying decisions that truly help customers.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow‑up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast‑paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.