Multi-Line Representative - State Farm Agent Team Member

Dustin Tsu - State Farm Agent; Arcadia (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Dustin Tsu - State Farm Agent in Arcadia, CA is seeking a motivated professional to join a small team. You will communicate with customers, build relationships across product lines, and support daily office operations to deliver a seamless customer experience.

The agency emphasizes community involvement, work-life balance, and opportunities for growth, with licensing reimbursement and a competitive benefits package. Prior insurance experience or eligibility for licenses is preferred.

Qualifications

• Experience in customer service or office support.
• Prior insurance knowledge or licenses preferred.
• Strong communication and organization.
• Ability to work in a fast-paced environment.
• Willingness to obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand needs and provide product information.
• Develop relationships with new and existing customers across product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Written communication

Verbal communication

Organizational skills

Fast-paced environment

Customer service experience

Insurance licenses

Job description

Benefits

• License reimbursement


• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

About our Agency

I opened my agency in 2023 and currently lead a team of four. I was introduced to this opportunity through a friend's referral, and it's been an incredibly rewarding career. My wife and I both attended Columbia University, I was raised in California, and I now enjoy spending as much time outdoors as possible with my family.

Our agency is committed to becoming an active part of the local community. We're continuing to expand our involvement by participating in local gym events, supporting USTA activities, and building relationships throughout the area.

Our agency offers paid time off, paid holidays, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team while creating opportunities for long-term success.

Our culture is built around treating one another like family. We believe success is achieved together, and every team member plays an important role in our agency's growth. I'm looking for someone who works hard, enjoys being part of a collaborative team, and is excited to contribute to a positive, supportive workplace.

Location Address

Arcadia, CA 91006

At Dustin Tsu - State Farm Agent, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.


• Assist in developing relationships with new and existing customers across multiple product lines.


• Support daily office operations, including documentation, scheduling, and follow-up activities.


• Participate in marketing efforts to promote awareness within the community.


• Maintain accurate records and ensure a consistent customer experience.


• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.


• Strong organizational abilities with attention to detail.


• Comfortable working in a fast-paced environment.


• Prior experience in customer service, business support, or insurance preferred.


• Must possess or be able to obtain necessary state insurance licenses.