Multi-Line Representative - State Farm Agent Team Member

Susansmithinsurance; Alma (MI); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

License reimbursement

Competitive salary

Dental insurance

Flexible schedule

Training & development

Job summary

Susan Smith - State Farm Agent in Alma, MI is seeking a Multi-Line Representative to join a close-knit team. This full-time role focuses on helping customers select appropriate insurance products, building relationships, and delivering trusted service.

You will communicate with clients, assist in developing relationships across product lines, perform routine office tasks, participate in local marketing, and maintain accurate records to ensure a consistent customer experience.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organization

Fast-paced adaptability

Customer service experience

Job description

Multi-Line Representative - State Farm Agent Team Member

Full Time in Alma - MI

Replies within 24 hours

Benefits

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• License reimbursement
• Competitive salary
• Dental insurance
• Flexible schedule
• Training & development

About our Agency

Our agency opened in 2019 and is a close-knit team of four focused on growth, accountability, and strong customer relationships. Before becoming a State Farm agent, I worked as a District Manager for Verizon Wireless, bringing leadership experience and a results-driven mindset into the agency.

I hold a B.A. and am currently pursuing a Master’s in Strategic Corporate Finance. Outside of work, I enjoy hunting, fishing, and spending time outdoors. I’m also a business owner and proud dog mom to three miniature dachshunds. I lead with a servant leadership mindset and focus on supporting my team’s success.

For our team, we offer strong personal and professional development opportunities, health, dental, and vision benefits, reimbursement for licensing costs, and a focus on work-life balance.

Our office culture is built on trust, accountability, and teamwork. We’re looking for someone who is hungry, driven, and ready to work hard while still having fun - someone who wants to grow and be part of a small, supportive team that pushes each other to succeed.

Location Address: Alma, MI 48801

At Susan Smith - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you’re looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation $50,000.00 - $70,000.00 per year