Multi-Line Representative - State Farm Agent Team Member

John Marcelli - State Farm Agent; Albuquerque (NM); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

John Marcelli - State Farm Agent in Albuquerque, NM is seeking a Multiline Representative to help customers protect what matters most. You will communicate with clients, build relationships across multiple product lines, and support daily office operations while driving growth in our community.

This role offers flexible scheduling, paid training, and advancement opportunities within an established agency dedicated to service, integrity, and team success.

Qualifications

• Clear written and verbal communication for customer interactions.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced office setting.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide product information.
• Develop relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records to ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organization

Fast-paced environment

Customer service experience

Insurance licenses

Job description

Benefits:

• Simple IRA
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 1991 and currently lead a team of seven. Before becoming a State Farm agent, I worked in healthcare, where helping others was already an important part of my career. Today, I’m proud to lead a well-established agency with an experienced team and a strong history of serving our customers and community.

Our agency offers a Simple IRA, paid time off, paid holidays, and a strong commitment to work-life balance. We provide the stability of an established office along with the opportunity to learn from knowledgeable, experienced team members.

Our culture is professional, supportive, and focused on results. I’m looking for someone who is hardworking, motivated to succeed, and excited by the opportunity to increase their earning potential through strong performance. If you’re ready to put in the effort and build a rewarding career with an experienced team, we’d love to meet you.

You May Be a Great Fit as a Multiline Representative at John Marcelli - State Farm Agent

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address:

Albuquerque, NM 87111

At John Marcelli - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.