Multi-Line Insurance & Customer Solutions Specialist

Pizzola Ins and Fin Svcs Inc; Terre Haute (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Competitive salary

Job summary

JD Pizzola State Farm in Terre Haute, IN is seeking a Multiline Representative to assist customers by understanding their needs and providing product information across multiple lines. You will help grow relationships with new and existing clients and support daily office tasks to ensure a smooth customer experience.

The role emphasizes active listening, guiding customers to suitable options, and contributing to community marketing efforts in a fast-paced environment.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Written & verbal communication

Organizational skills

Customer service

Working in fast-paced environment

Insurance licensing

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Competitive salary

You May Be a Great Fit as a Multiline Representative at JD Pizzola State Farm if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: 1517 S 3rd St, Terre Haute, IN 47802

At JD Pizzola State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.