Multi-Discipline Public Safety Dispatcher

Regional 911 Intake Solutions; Northway Junction (AK); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Paid leave

Education resources

Job summary

Regional 911 Intake Solutions is seeking qualified Police/Fire/EMS Dispatchers for Northway, AK. The role involves handling calls, verifying details, and prioritizing responses across police, fire, and medical services in a combined communications environment.

Applicants should have a high school diploma or equivalent, with cross-training and credentials depending on assignment. The position may require shift work, overtime, and adherence to agency-specific procedures.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Job description

Regional 911 Intake Solutions is seeking qualified Police/Fire/EMS Dispatchers for Northway, AK. The role involves handling calls, verifying details, and prioritizing responses across police, fire, and medical services in a combined communications environment.

Applicants should have a high school diploma or equivalent, with cross-training and credentials depending on assignment. The position may require shift work, overtime, and adherence to agency-specific procedures.